At Luko, Lukooms’ forces are divided into 3 tribes, set up on a product-based organisation. Each tribe has its own roadmap with a product manager and a dedicated tech team: The MRR tribe that focuses on Luko’s growth via the acquisition of new customers, the NPS tribe is aimed at delighting our users throughout the whole life of their contract - claims included, and the TPM tribe that works on building the best connected devices and services to protect our homes.
As part of the NPS Tribe (Net Promoter Score), you are the point of contact for our customers. Together with the tech team, the Claims team and the Customer Service team, you are responsible for always providing the best service to our customers: simple, transparent and caring. As a Business Operations intern you will be joining a team focused on scaling up one of the hottest B2C startup in Europe!
Growth & Strategy
Analyticals and data skills
The objective? Learn and be challenged every day by the team to set up impactful solutions.
Who are you?
Hard skills
Soft skills
What we offer :
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