Diabolocom

Diabolocom is the leading European provider of AI-first cloud contact center (CCaaS) and customer experience (CX) solutions that help organizations deliver seamless, personalized interactions at scale.

Our cloud platform combines proprietary AI technology, native telecom infrastructure, and deep CRM integrations to optimize contact center operations for medium to large companies. As a licensed telecom operator, we deliver carrier-grade voice quality, support high call volumes, and provide phone numbers worldwide.

Our AI services are purpose-built for customer relations, helping teams automate tasks, improve data quality, and enhance operational efficiency. These capabilities are fully integrated into our cloud contact center platform and are also available through multilingual APIs.

Diabolocom empowers Customer Service and Sales teams to manage both inbound and outbound interactions through an advanced dialer, while providing real-time monitoring, analytics, and seamless integrations with leading CRM systems.

Trusted by more than 400 clients and deployed in over 60 countries, Diabolocom operates from offices across Europe, the USA, Brazil, and the UAE. The company has been consistently recognized for innovation and leadership in AI-powered customer experience, including the 2024 Frost & Sullivan AI Leader award and the 2026 Frost & Sullivan Technology Innovation Leadership award.

They are looking for success-driven and resourceful people. People embrace responsibility and who want to be part of an adventure.

Versatility and adaptability are major assets: the scope of duties is broad and evolves rapidly.

Caring and mutual support are key: We listen, solve, and develop skills together.

Fluency in English is mandatory as we have international clients & teams.

• Lots of opportunities to learn new things, skills and grow fast as a professional 🚀

• Rich and challenging environment both from business and technology standpoints

• International context (employees located in 10 countries, 8 offices, with 30 nationalities, solutions deployed across 5 continents)

• Remote friendly 🏡

• Agile organization with streamlined processes

• Gathering events (afterworks, dinners, lunches) and 2 large team building events in fancy destinations 🌎

• Gender Equity Index (GEI): 92/100

• 🥐 Be careful not to leave your laptop open, close it up to avoid the delicious consequences!

Diabolocom :

💻 More than 400+ clients around the world

🌟 Operational excellence

🤝 Customer intimacy

🌍 Inclusive company