Sales & Marketing
We have a workforce of 150 people, organized in various teams: Corporate, Customer Operations, Engineering, Product, Sales & Marketing, to name a few! We are represented in 10 countries (France, UK, Germany, Italy, Spain, USA, Brazil and the United Arab Emirates).
Our people are committed to delivering exceptional value and growth to our clients by optimizing their conversations with customers and prospects! Diabolocom empowers businesses to significantly improve their performance and save considerable time for their teams.
After graduating from HEC Paris, Giorgia joined Unibail-Rodamco-Westfield, where she worked as a Project Manager for 2.5 years. Eager to enter the French tech industry, she arrived at Diabolocom in 2021 as a Sales Executive and evolved as Head of Sales 6 months later. She is in charge of defining the sales strategy and managing the Sales teams. She also intervenes in the most complex sales phases: closing, major deals, high-level contacts.
Issam graduated from the Ecole Centrale Paris and joined Diabolocom as a Project Manager in 2018. After three years of guiding and advising our clients through implementing our solution, he became a Presales Executive. His mission: work closely with the sales team to develop a bid in response to RFPs, and work on client’s needs and technical requirements. He became Head of Presales in February 2022.
Maksim graduated from the Bauman Moscow State Technical University in 2013. He then started working in the information security industry for almost four years. After that, he worked in the banking industry at Deutsche Bank and then at Sberbank as a backend developer. He relocated to France with Diabolocom in 2022 as a Lead Software Developer. His main mission? Leading two teams responsible for voice backend.
Bastien graduated from Epitech in 2019 and joined Diabolocom directly after graduation. He started as a Presales and IT Project Manager and became a Technical Product Owner after two years. Now, he is the Lead Product Owner.
His primary mission is to lead the Product team and to collaborate with customers, marketing, sales, and user support to understand and anticipate market needs, keeping our product development philosophy in mind.
Audrey joined the automotive sector after graduating from the Ecole Arts et Métiers of Paris. She worked for almost three years on brake simulation mainly. She arrived at Diabolocom in 2021 as a Project Manager and became a Senior Project Manager. Her mission? Guide and advise our customers in implementing the solution from the signature to the deployment, ensure the follow-up of these same customers once the solution has been deployed, and implement processes and documentation for the team's continuous improvement.
Diabolocom enables organizations worldwide to build brand loyalty and drive sales growth.
Our innovative cloud-based solution leverages its proprietary AI technologies to optimize contact centers of medium to large sizes, enabling efficient management of customer interactions across all communication channels. As a telecom operator, we ensure premium voice quality, efficient handling of high call volumes, and provide phone numbers worldwide.
Our comprehensive range of AI services, specifically designed for customer relations, elevates data quality and automates tasks. These services, fully integrated into our cloud contact center solutions, are also accessible through APIs in multiple languages.
We empower Customer Service and Sales teams to effectively handle all inbound and outbound interactions thanks to our state-of-the-art dialer. Our solution seamlessly integrates with leading CRMs and offers real-time monitoring and analytics capabilities.
Diabolocom, with offices across Europe, the USA, Brazil, and the UAE, proudly serves 350+ clients, with agents operating from 60+ countries.
They are looking for success-driven and resourceful people. People embrace responsibility and who want to be part of an adventure.
Versatility and adaptability are major assets: the scope of duties is broad and evolves rapidly.
Caring and mutual support are key: We listen, solve, and develop skills together.
Fluency in English is mandatory as we have international clients & teams.
- Rich and challenging environment both from business and technology standpoints
- Lots of opportunities to learn new things, skills and grow fast as a professional 🚀
- International context (employees located in 10 countries, with 15 nationalities, solutions deployed across the 5 continents)
- Remote friendly 🏡
- Agile organization with streamlined processes
- Gathering events (afterworks, dinners, lunches) and 2 large team building events in fancy destinations 🌎
- Gender Equity Index (GEI): 88/100
- 🥐 Be careful not to leave your laptop open, close it up to avoid the delicious consequences!
💻 More than +350 clients around the world
🌟 Operational excellence
🤝 Customer intimacy
🌍 Inclusive company with more than 15 nationalities