We are looking for a dynamic and versatile person to join our team and help provide an exceptional experience to our members while ensuring the smooth operation of our studios!

You will play a key role in daily management, with varied responsibilities including:

Front Desk:

• Warmly welcoming our members

• Providing personalized advice on different classes and membership options

• Managing sales and answering member inquiries

Back Desk:

• Opening and closing the studio

• Preparing the rooms (setting up and cleaning yoga mats, organizing equipment)

• Keeping common areas spotless (lounges, locker rooms, kitchen)

• Supporting the studio manager with various tasks (maintenance, cleanliness, stock management)

Member Care:

• Responding to emails and phone calls

• Handling complaints or specific member requests

• Following up on complex cases in collaboration with the manager

Working Conditions:

• Shifts (morning and/or evening), depending on class schedules

• Studio preparation and upkeep before and after classes

• Close collaboration with the manager to ensure service quality

Type of Contract:

• Evolving fixed-term contract: 3 months, renewable to 6 months, then 9 months, with the possibility of a permanent contract

• Working hours: 19/38h contract, depending on needs and availability

Benefits:

• Unlimited Yoga Room membership for the duration of the contract

• Possibility to work in different studios for a variety of experiences

Preferred Experience

• Experience: Previous experience in customer service or reception is a plus

• Personal qualities: Energetic, organized, independent, and reliable

• Languages: Fluent in English, Portugese is a plus!

If you’re motivated and ready to commit, send in your application now and join the Yoga Room experience!

Why join Yoga Room?

• An opportunity to grow in a dynamic and supportive environment

• The chance to contribute to our members’ well-being and develop your skills in a passionate team

• Unlimited Yoga Room membership for your personal well-being