International eRetail Manager

  • CDI 
  • Début :  
  • Paris
  • Bac +5 / Master
  • > 5 ans

La tribu



    Le poste

    International eRetail Manager

    • CDI 
    • Début :  
    • Paris
    • Bac +5 / Master
    • > 5 ans

    À propos

    WITH is an 80-people digital consulting company founded 6 years ago, with offices in Paris, Madrid & Geneva. In Paris, we primarily service the world of food, beauty, health, luxury and fashion.

    We tend to focus on the areas of business & marketing where the paint is fresh: e-Commerce (Amazon, D2C, marketplaces), China & Asia, Social Marketing (influence/advocacy/customer care and data management). In those areas, we master more than 25 different topics among the most coveted matters on the market. Our obsession is to remain above the fray and help our clients as they modernize their business.

    At WITH Paris, you will have the opportunity to work as an implant, in-house within the client’s teams, or as a Client Partner at WITH Paris’ Office.
    You will have access to a network of experts, passionate about digital change, coming from world class companies to support your day to day missions with clients.

    People: we are convinced that human beings are the best enablers to create a better future.
    Methodology: we are driven by operational excellence to deliver concrete results for our clients.
    Technology: we consider that technology will play a crucial role in a fast paced world change.

    Descriptif du poste

    Our client, a world leading beauty company, is looking for an International eRetail Manager to enhance its customer experience and contribute to accelerate its business growth.
    You will be part of the Global eCommerce team and in charge of the US, EU & Asia Markets.
    You will take part in the development of the international eRetail strategy for the division, especially focussing on two key skincare brands, and implement it together with the local teams. This is a strategic and commercial opportunity to make a lasting impact in a fast-paced, collaborative and international environment
    In the Global Marketing team, you will be responsible for global strategy development and orchestrating activities in close alignment with local markets and global departments. The ways of working are always based on high-level insights into business impact, feasibility, and costs.
    The scope of this role will include business drivers, online marketing, sales, technology, and stakeholder management.

    To achieve the aforementioned goals, the Implant will continuously drive added value initiatives to enhance the eRetail channel experiences and contribute to generate growth in line with company objectives.

    The Implant will set KPIs, evaluate the performance and improve business processes. The eRetail Channel Manager will also initiate and actively engage in new business opportunities and collaborations to grow online and omnichannel sales.

    In this position, the WITH implant will help the brands into different roles as detailed below:

    1- Own & coordinate all eRetail related activities in Asia, US & Europe markets
    To serve business ambition, starting from the eRetail P&L you will drive Customer Experience initiatives to achieve business goals and involve local markets teams to the next step of eRetail growth. Build and coordinate business initiatives on local markets using brand and customer experience insights as a driver.

    2- Participate in creating the best eRetail experience globally
    Launch pilots with local markets to expand the brands medical anchorage on brand pages, product pages, campaign pages Leverage eRetailers and launch new services initiatives to accelerate business
    _ Find, share and deploy relevant eRetailers programs and services to improve customer experience drastically

    Profil recherché

    • Positive and energetic attitude with an accessible leadership style
    • 5-7 years of related experience, prior beauty category background is a plus, but not a prerequisite
    • A bachelor’s degree in a relevant field, experience working with consumer brands
    • Direct budget, accounting and P&L responsibility
    • Tenured reasoning, presentation, analytical, problem-solving and communication skills
    • Operational experience with both internal and external 3Ps
    • Strong interpersonal, cross functional expertise.
    • Background in eRetail relationship with Amazon, Tmall, Sephora, Ulta is a plus, but not a prerequisite
    • Experience in project management and execution with highest level of quality output
    • Highly resourceful, flexible and creative in solving problems and strong sense of urgency to prioritize tasks and deliver on time
    • Handle ambiguous or subjective situations professionally, including balancing operational efficiency, data analysis and various cross-functional teams’ input
    • Thorough technical and operational understanding of eRetail commerce:
    • Exposure to technology platforms and principles around responsive design, Mobile UX, Analytics, Reporting, Traffic, Ratings & Reviews.

    Découvrez l'équipe

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