Who are we?

Wakam is a B2B2C insurance company that creates white-label insurance solutions via its Play&Plug® technology platform for more than 150 distribution partners. We provide most of our insurance products through API, and hosts white label insurance solutions via our Play&Plug technology platform.

With a footprint spanning 32 countries and revenue of more than €900 million in 2023, mostly generated outside France, Wakam is the European leader in digital and embedded insurance.

Strongly committed to social responsibility, Wakam is a mission-driven company dedicated to “enabling transparent and impactful insurance".

Mission

Wakam's model leads us to outsource many key processes for an insurer: underwriting, production, claims & complaints management. We control our partners on these different aspects through 3 levers: continuous operational control, technical analysis and testing.

Wakam considers that controlling is a core activity, which goes far beyond the framework required by the regulator. We control all of our partners every year, focusing not only on standard activities, but also always keeping in mind the following questions: "Does the partner offer the best quality of service for our clients? What is the real risk for us ?

In order to answer these questions, Wakam carries out control on all its partners: Controls are structured around the verification of internal practices and processes relating to the distribution and management of insurance products, the identification and assessment of risks, and ensuring compliance with regulatory requirements.

The Partnerships Control team plays a major role toward its policyholders and Regulators in France and Europe, to ensure the quality and reliability of delegated insurance activities.

Day-to-day:

Reporting to the Partnership Control Manager, you will be responsible for the following tasks:

• Organise the control in line with the planning and be in charge of the preparation phase (contractual review, data management analysis, round table meeting with Wakam stakeholders);
• Participate in workshops to prepare controls and report results with Wakam and partner teams;
• Perform controls: on site or remotely with the partner, verifying compliance framework (AM:, IDD, GDPR…), testing customer journey, performing samples review and quality checks;
• Be in charge of the post phase control: analysis of the documentation, identifying issues, raising internal risk, define an action plan with the partner; and
• Follow up on action plans and closure of partner issues.

Profile

• Post graduate/Master level degree with audit speciality in the Insurance sector
• You have a successful experience of at least 5 years in audit/ Control/ internal control in an insurance company or in a consulting or control firm
• English language skills is required, 3rd European language is a real advantage
• Word /Excel skills

Your working mindset:

• You are dynamic, reactive and you perform in demanding and fast-paced environments
• You are recognized for your rigor, your autonomy as well as your analytical, synthesis and writing skills
• You adapt quickly to your efforts and manage priorities perfectly
• You also like to collaborate in a team and you are driven by the achievement of objectives within a group

Interview process

1. Interview with Talent Acquisition Expert
2. Manager interview with Partnership Audit team lead
3. Technical & fit interview with Partnership Audit team (optional)
4. Fit interview with Chief Internal Audit Officer
5. HR culture fit interview with Head of Talent

Positive energy, agility, and team spirit are essential to support Wakam in its hyper-growth!

You have the Wakam mindset? Join us!

More about us

Our culture? Free to impact. A culture where everything is possible, where all ideas are taken into consideration, where everyone has an impact on the transformation of insurance! Hungry for freedom? Thirsty for autonomy? If you are adventurous and like challenges, then the Wakam adventure might be made for you!

Discover on our website who we really are with the 11 cultural markers that so well describe us!

Mindset compatibility with our ‘Free to Impact’ culture:

1. Think big
2. Biased for action
3. Curious and eager to learn
4. Can say no and find solutions
5. Aims for the moon (but please don’t stick on the moon)
6. And above all: have fun working together 🤜🤛 !

• Wakam is not based on a hierarchy but on a methodology where everyone finds their role and knows their objectives.
• With a flat hierarchical system and a highly collaborative operating model, Wakam is an extremely agile and transparent company.
• Every last Friday of the month, it's Free.day @Wakam, a day without meetings to take a step aside and dedicate ourselves to skills sponsorship or other activities (because we are curious, I remind you).
• Full-remote is a reality at Wakam (there is even one Wakamee who works from his sailing boat ⛵) with our Wakam From Anywhere (WFA) program.
• Last but not least : we are nice and we have fun! (you'll find out by yourself 😉)

At Wakam, we are committed to fostering an inclusive environment where diversity is celebrated. If you require any reasonable adjustments during the recruitment process, please feel free to reach out to your recruiter.