Key Highlights

• To support the Rise Up sales function and international growth (UK, Netherlands & Germany) – Mid to Enterprise Customers
• To become an overall Rise Up SME (platform, process & technical services)

Key Responsibilities

• Work with the sales team to qualify opportunities against a set of criteria, to ensure they are strategically aligned to our product and support to the sales team in response to requests for proposals (RFPs) as required.
• Demonstrate expert knowledge of the learning industry (technologies, methodologies, and best practice).
• Develop a thorough understanding of our client business and technical challenges, operating environment, capabilities, and goals.
• Provide ideas to refine and evolve the core sales and pre-sales processes such as discovery, technical qualification, and proof-of-concept.
• Actively keep up to date with latest & upcoming features and functionality within the product and act as the primary point of contact for prospect’s technical queries that arise through the sales process.
• As required, manage discovery sessions to uncover client requirements, pitching tailored presentations to C-suite executives or interacting with technology architects and development teams.
• Design and deliver customised demonstrations to support the sales team as required.
• Comfortable working in a scaling business, where time is critical, and things change on a regular basis.
• Lead technical discussions with key customer/prospect stakeholders and decision makers, effectively articulating creative and technical solutions.
• Develop strong working relationships across internal functions (sales, customer success, product, development, operations, marketing, etc.)
• Be willing to play a role in post-sale activity to ensure adoption or help grow accounts.
• Work closely with the implementation & customer success function to understand the best overall solution for our clients.
• Provides strategic recommendations on the use of learning technology and other digital tools to provide innovative and effective online and blended learning experiences.

Skills and Experience

• 5+ years of consulting and/or consultative implementation experience
• First class client engagement skills throughout the lifecycle of a sales engagement.
• Strong, data driven analytical skills.
• Ability to translate customer requirements and process flows into technical solutions.
• Ability to work well in a multicultural team.
• Ability to learn and adapt autonomously.
• Strong consulting skills including excellent written and verbal communication skills.
• The ability to understand and present complex technical capabilities and solutions.
• Solid experience working with a Learning Management Solution (LMS/LXP/SLP) a plus.
• Excellent knowledge of adult learning theories and instructional design models and/or lesson and curriculum planning skills a plus.