Discover our galaxy 🪐

Since 2013, when Malt was founded by Vincent Huguet and Hugo Lassiège, we have become Europe’s fastest-growing freelance marketplace. 

By acquiring Comatch (the Berlin-based leading marketplace for top freelance management consultants and industry experts) in 2022, we’re now home to a dynamic community of 550k+ freelancers, 70k+ companies, and 700+ Malters.

We’ve built the industry’s leading freelance management solutions—all on a powerful, data driven—to match companies with the right freelance talent.

But we’re more than just a connector. Our marketplace streamlines freelancer-client communications, simplifies administrative and legal tasks, expedites invoicing and payments, and so much more.  

Today, our company is growing fast! We need people like you to help us write this next chapter.

We are a tech company with a human approach 👽

- Strong company culture fueled by 700+ Malters from 40 countries

- Offices in France, Germany, Spain, Belgium, United Kingdom, the Netherlands and the Middle East

- Committed to equality and diversity (50% of people managers are women)

- Strong career path policies allowing all Malters to develop and grow equally

- Backed by renowned investors including ISAI, Eurazeo Growth, Goldman Sachs and BPI France

- Recognized twice by LinkedIn as one of the best start-ups to work at

Explore ta future carrière 🔭:

Pour accompagner notre croissance exponentielle, Malt recherche un Customer Success Support, au sein de notre équipe Small and Medium Businesses France, pour aider nos clients à trouver leurs freelances et maintenir une bonne compréhension de notre plateforme.

Qu'est-ce que le Self-service chez Malt ?  Toutes les entreprises qui utilisent notre plateforme de manière autonome. Il s'agit généralement d'entreprises de moins de 50 employés.

Votre rôle consistera à soutenir les clients et les freelances qui ont besoin d'aide pour créer des missions ensemble, ainsi qu'à collaborer avec d'autres équipes afin d'améliorer l'expérience des clients sur Malt.

Key responsibilities ✨:

About you 🧑‍🚀:

How to join the mission? 🚀

Malt is the perfect space to thrive personally and professionally 💫

- Onboarding: Before easing into your new role, you’ll spend your first week learning about our culture, products, and services with other onboardees at our office in Paris

- Paid vacation - 1 paid day/month worked for interns, 5 weeks/year for apprenticeships

- Lunch vouchers: €9/day on your Swile card

- Transportation: 50% reimbursement (any type of transport)

- Free books: If you’re interested in learning more about any topic relevant to Malt’s business, just tell us the books you’d like to read, and we’ll order them for you—without any questions asked or approval processes to follow.

- Remote work: Hybrid remote policy

- Annual team building events

Ready? Get your ticket to Malt 🪐