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Pedagogy Manager

CDI
Saint-Ouen-sur-Seine
Salaire : Non spécifié
Début : 31 mai 2023
Télétravail fréquent
Expérience : > 4 ans
Éducation : Bac +5 / Master

Le Cercle Des Langues
Le Cercle Des Langues

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Le poste

Descriptif du poste

Cercle des Langues is made of 3 internal teams (Sales, Account Managers, Marketing) based in Paris, and 1 external team made of teachers around the world.

To better structure our growth, we are looking to create another team called “Pedagogy”, which will work closely with the Account Management team, but also the Marketing team. As the first member of this team, you will have the following missions :

**TEACHER MANAGEMENT (50%) **

  • Teacher recruitment : Our teachers are based in various countries and continents, but they are all recruited on specific criteria, mainly their knowledge of grammar, their pedagogical skills, their good usage of digital tools. You will be in charge of finding the best online teachers who master grammar, everyday and business English. Some teachers will be focused on B2B clients, some other teachers will be focused on B2C clients.

  • Teacher training : Being the main representant of the Cercle des Langues pedagogy (CCC), you will train each new teacher to the Cercle des Langues methodology, the CCC methodology, which consists of One-to-one lessons, elearning modules and group lessons. This includes an initial training session prior to teaching students, but also organizing regular workshops / coachings where teachers share tips in order to increase the students learning experience. Since we are a tech company, you will also train them on the digital tools they will use (Whereby, LMS, website, etc…)

  • Group lessons : our best teachers are eligible to group lessons (20 slots every week) covering various topics (grammar, everyday, business). Your role here will be to make sure the group lessons are properly organized, from students subscription to teaching.

  • Teacher questions : Our teachers have frequent questions on the tools, the pedagogy, the process, the test. These questions are centralized on a dedicated email address. You will be the owner of this email address and answer their questions on a day-to-day basis. Your role will also be to identify the most frequently asked questions and add them into the teachers FAQ.

  • Teacher invoices : Each month, the teachers send us their invoice, be it for one-to-one lessons or for group lessons for some teachers) We are paying invoices on the 5th of the next month the latest. Your role here will be to check them and pay them after having validated that all the criteria are met. This mission is very ponctual but requires good analytical skills and and good management of excel / google sheets.

**PRODUCT MANAGEMENT (25%) **

  • Teachers FAQ : you role will be to continuously improve and enrich the FAQ to make sure that it is up to date and that teachers can easily find the information they are looking for. This mission requires excellent writing skills in English as well as a good command of innovative digital tools such as Stonly, Hubspot, Typeform, etc… The purpose is to create a consistent teaching experience and that each of the 120 teacher receive the same answer to a given question.

  • Teacher space : In direct contact with the teachers, you will be able to identify the needs and work together with our web developer in order to release new functionalities that will make teacher training experience smoother and that will also increase student engagement. In other words, you’ll be responsible for the product management with anything that relates to teachers. This mission requires an excellent command of IT tools, and a goose sense of design / UX / UI.

**STUDENT MANAGEMENT (25%) **

  • Students questions on the e-learning platform : students’ questions vary depending on their level but also their needs. You role here will be to answer specific grammar questions as well as everyday and business english questions, on a daily basis. This mission also requires storng analytical skills, since we need to gather feedback from students on each module or functionnality, to make sure that we either adjust the modules or create new ones to fit the need.

  • Cercle des Langues test : We have designed our own test which is already available to students. However, this test needs to be updated continuously - you will be the owner of this continuous development and make sure that this test progressively comes as a reference on the market (similar to TOEIC, Cambridge, etc…)

  • Web conferences (new) : On top of group lessons provided by the teachers, we also intend to provide web conferences a few times a week as an option for our students. As opposed to group lessons, the students won’t be able to speak during these web conferences. Indeed, the purpose of this lessons is to make sure a lot of students can subscribe. Therefore, a powerpoint will be prepared for each lesson, and the information will mainly go from you to them (and not the contrary). These conferences will be available on replay for all current students.


Profil recherché

PROFILE **Technical skills**

  • Fluent in French

  • English as monther tongue (or bilingual)

  • Excellent pedagogical skills

  • Excellent command of CRM (Hubspot), of the LMS (360Learning), of product management tools (Stonly) and startup tools (Notion, Typeform, etc…)

  • Sensitivity to UX / UI design

  • Excellent command of the google suite (Google slides, Google sheets)

**Team spirit**

  • At least 4 years of experience

  • Performance driven and good professionnal maturity

  • Able to work with a great amount of detail

  • Excellent team spirit and interpersonnal skills

  • As this is a job creation, we are also looking for a profile with good leadership skills who will enjoy recruiting and training other team members in the future, to reinforce our methodology and pedagogy as a whole, and help our English test become a reference on the market.

OFFER

  • CDI

  • Attractive fixed salary + yearly bonus on company and individual performance + intéressement et participation + tickets restaurant 11€ + Pass Navigo 50% (36€ every month)

  • The opportunity to grow a new department and contribute to one of the leading but also the most promising language learning startup in France

  • A great learning curve in digital language learning

  • Great office (individual desk, lots of open spaces, phone booth, 100sqm chill room, free coffee, yoga on Thursdays, frequent team buildings and team drinks, etc…)

  • Home office between 1 or 2 days a week depending on conditions

  • Great carrier opportunity


Déroulement des entretiens

3 interviews :
- 1 interview per video (online)
- 1 case study split into 3 mini cases, in our office in Saint-Ouen
- 1 final interview in our office

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