LET US INTRODUCE YOU THE TEAM!

Master Data Performance is part of the Europe Master Data Excellence (EMDE) team, reporting directly to the Europe Product Master Data head

Inside the Europe Master Data Excellence team (EMDE), we have several activities:

• Master data Office, responsible for international codification and data checks

• Master data Incident for data incidents resolution through animation of different data owners and the divisions

• Master Data Quality, which open and follow root cause analysis to improve the quality of the data (completeness, accuracy, on time)

INTERESTED?

THIS IS WHAT YOU WILL DO IN NUTSHELL!

We can summarize your missions in several missions:

EMDE ways of working improvement

As the RESPONSIBLE of the operational excellence, you will ensure the processes improvement between the 3 departments of Master Data Office, Incident and Quality, and the performance of the transversal ways of working between these cross activities:

• Animate the EMDE team to prepare KPIs and ensure continuous improvement to improve collective efficiency

• Set up new processes and manage the team to ensure their availability and update in the right tool 

• Liaise with the BEST team located in Madrid (Master Data team responsible of the local codes creation) to follow up on efficient ways of working by activity

EMDE “brand marketing” and communication on EMDE Value proposition

In order to improve data quality through alignment on common processes among all stakeholders, you will be responsible for the EMDE value proposition and internal image:

• Implement a regular survey to identify improvement needs coming from our internal stakeholders (S&OP, DMI, SDE/performance Divisions)

• Set up action plans accordingly

• Give visibility of our improvement to stakeholders and play the spoke person of the EMDE teams towards the other departments

Quality and Incident support

As RESPONSIBLE of business continuity through data quality, you will be in charge of understanding with stakeholders (plant, controlling, S&OP, R&I, packaging …) the business impact of missing data and what is at critical stakes regarding incidents:

• animate one referent group (stakeholders by métier) to analyze quality and volume of incidents opened in the ticketing tool (“MARIO”).

• analyze the main KPI of data incident (backlog, time of resolution, business impacts of these incidents) 

• ensure the animation strategy improvement with this referent group to manage the data quality and incident management

THIS IS WHAT YOU WILL NEED TO SUCCEED!

First and foremost, we love people that are curious, collaborative, eager to have an impact, proactive and who value innovation, autonomy, and team spirit.

Secondly, in this specific position, it will be important for you to have:

• Strong communication and collaboration skills (transversal management)

• Very good written and oral skills

• Details oriented, high level of rigor, action oriented

• Able to shape structured and summarized presentations to get traction and action

• “business” and KPI’s oriented

• Tools and process oriented

• Able to identify issues and to propose and follow up action plans

• Curious about the environment, able to do benchmark

• Test and learn approach

• A first experience on master data processes is a plus (at least a first strong experience in Supply Chain)

Tools

• Mario (incident management)

• KWIK (process sharing tool)

• ELIXPEDIA (master data management tool)

• SAP