customer success manager
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By combining the best of human and artificial intelligence, iAdvize's conversational platform enables brands to offer their customers an authentic and personalized online shopping experience on a large scale.
Consumers have massively adopted messaging in their daily lives : 85% of them want to interact with a brand in the same way they interact with their loved ones: via messaging. It's simple, personal and engaging.
As a provider of a complete solution for pre-sales and customer service, iAdvize has had a single mission since its creation in 2010: to make brands conversational.
To deliver this experience on a large scale, iAdvize offers safe, compliant, and connected AI copilots :
iAdvize Copilot™ for Shoppers: Boost sales 24/7 with an AI shopping assistant to remove purchase barriers and achieve 10x conversions
iAdvize Copilot™ for Agents: Double agent productivity and Increase service quality with reliable AI copilots
Conversations are at the heart of their DNA. Making brands conversational means supporting those who seek advice, a service or a product, while facilitating the transformation of organizations to enable them to manage these numerous interactions.
For people who are passionate about the customer experience, creating an environment that encourages the expression of all talents is an evidence!
"Join the conversation" is an invitation to exchange with authenticity and sincerity, to create emulation and facilitate cooperation.
The well-being of our employees is essential to us, and every year our teams take numerous initiatives to ensure that we can all evolve in a working environment conducive to personal and professional fulfillment.
We are also convinced that sustainable growth can only be achieved by taking into account ambitious objectives from a societal & environmental point of view. In 2022, we launched a multi-disciplinary working group on CSR issues, with the aim of reducing our carbon emissions, forging responsible partnerships, and supporting the conversational transformation of e-commerce towards a more sustainable model.