What your future position looks like:

• Ad hoc analysis requested by Head of CSM for strategic decision

• Data liaison to update upsell /churn prediction projects (consolidation of existing data, real dashboarding to be easy to use by AM)

• Data liaison to revamp AM Perf projects (consolidation of Intercom, HS, Zoom KPIs for deeper analysis & tracking on ONB / Support cost)

• Data liaison to revamp and improve client data analysis for client to provide a AM consulting (client scoring and more)

• Analysis on clients’ recovery / improvements of Billing B2B Dashboards.

You will be a good fit to join us if you:

• Have proficiency in French as your primary language and are fluent in English (other languages are a plus)

• Knowledge of Sales CRM such as Hubspot or Salesloft valued

• High proficiency on Excel / Google Sheets

• Intermediate proficiency SQL

• Ease with working with large data sets

• Rigorous and attention to detail

• Enthusiastic and passionate

• Passion for solving puzzles and problems

• Tech-savvy and a strong interest in the tech environment

• Good attention to detail and organisational skills

What our interview process looks like:

• Discovery call with our Talent Acquisition team

• Interview with our manager

• Interview with the Manager or Head of Customer Success & Operations