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Station Agent - Part time

Autres
Paris
Salaire : Non spécifié
Télétravail non autorisé

BlaBlaCar
BlaBlaCar

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Le poste

Descriptif du poste

About BlaBlaCar

BlaBlaCar is the world’s leading carpooling platform, created with one dream in mind: leveraging technology to fill the millions of empty seats on the road. We offer long- and short-distance carpooling as well as a bus marketplace, with the mission to become the go-to marketplace for shared road mobility.

Today, our community counts over 90 million travelers in 22 countries, creating a smarter, friendlier and carbon-saving transport network. Every year, our community saves 1.6 million tons of CO2e by sharing the road, equivalent to the CO2 emissions generated by Paris traffic in a year. But it doesn’t stop here – our team of 250+ engineers is developing innovative algorithms to further unlock the potential of shared travel and multiply its impact.

We’re looking for people to join our journey – people who care, who are driven by impact and innovation, and who want to thrive in a fast-paced entrepreneurial environment. We offer a flexible workplace where we count on each other to take initiative. So join the ride – we can’t wait to see where it takes you.

Your Mission

We are looking for a Station Agent (student contract) to join the Bercy Station team. The Station Agent team is in charge of the customer and driver experience at the Bercy Seine Station. Your role will be to ensure that all the procedures are followed when a bus enters the station and also ensure that each customer can find his.her bus (easier said than done ;) ) .

Your responsabilities

  • Welcome our passengers present at the station, inform them, guide them according to departures and arrivals.
  • Regulate, in contact with the Traffic Control, the flow of passengers but also the buses.
  • Ensure proper operation at the station (screens, buses placed in the right place, signage)
  • Provide feedback relevant to improving the operation of the station
  • Support the boarding and end of the trip for our passengers. 
  • Help load luggage in exceptional cases (elderly or disabled person).
  • Good to know : Our departures are from 6 a.m. to midnight, including weekends and public holidays.
  • Your qualifications

  • You are a student 
  • You are dynamic and proactive
  • You are customer oriented & you love helping others
  • You have excellent communication skills, you’re humble, and you enjoy sharing & learning from others
  • You embrace change, are able to take a step back, prioritize, and focus on added-value tasks
  • Fluency in English is a plus
  • Nice to have: other languages 
  • If you don’t meet 100% of the qualifications outlined above, tell us why you’d still be a great fit for this role in your application!

    What we have to offer

  • 🌎 An international environment: over 35 nationalities across 7 countries: Brazil, France, Germany, Poland, Russia, Spain, and Ukraine.
  • ⚖️ A flexible workplace: your manager helps you to have a good work-studies balance, no questions asked.
  • 💡 A culture of sharing: 360 onboarding weeks, weekly team-all BlaBlaTalks to learn about what other teams are up to, Q&A sessions with our leadership, shared company KPIs, ‘Fail, Learn, Succeed’ moments where we destigmatize and share moments of failure with others.
  • 🌱 Impact: building a product that has a real impact on society and the environment, and sharing an office culture that prioritizes low-waste and eco-friendly practices.
  • 💜 People-first: wind down from work at our weekly breakfasts and afterworks, or show off your talent at our annual BlaBlaShow.
  • Your future benefits

  • 🏡 Fair schedules to balance your studies & work life
  • 💰 Meal bonus, cleaning bonus, Sunday bonus
  • 🚗Free carpooling & 🚌 bus-rides wherever whenever
  • Interested in joining the ride?

  • Here’s what your hiring journey will look like:
  • a 15-min video-call with one of our Station Supervisors
  • a 30-min live interview with the Senior Bus Stop Manager
  • BlaBlaCar is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

    Envie d’en savoir plus ?