YOUR WORK ENVIRONMENT

Why AXA? Every day, we work together for human progress by protecting what matters. A mission that puts a smile on your face and makes you want to get up in the morning!

One of the world's leading insurers in the protection of property, people and assets, AXA is 145,000 employees and contributors who are committed to our customers on a daily basis, 51 countries in which we distribute our products and services and more than 90 million customers who place their trust in us worldwide.  As a responsible corporate citizen, AXA is committed to social and environmental causes on a daily basis. We are committed to an inclusive policy that recognizes and values individual differences. Do these ambitions speak to you? Then come and change the world with us!

The headquarters of the AXA Group (GIE AXA) brings together our corporate activities. It provides guidance and support to subsidiaries around the world, to ensure the coordination and monitoring of the Group's global strategy, the application of its standards, the consistency of commercial approaches and the sharing of best practices. The headquarters gathers approximately 1000 employees and is distinguished by its strong international culture (45 nationalities), which makes it a rich and stimulating place to work.

YOUR ROLE AND RESPONSABILITIES:

• Create, edit, and clean the documentation of the internal knowledge base.
• Execute, control, evaluate, and improve ITSM reports.
• Analyze the data from the reports to identify trends, then present the analysis to the ITSM management team for discussion and thorough review.
• Creation/improvement of the ITSM application dashboard and maintenance of the ticket portal.

YOUR PROFILE

•  You are recognized for your rigor, perseverance, attention to detail, analytical and synthesis skills, autonomy, and good interpersonal relations.
• You have a strong adaptability potential and know how to operate in an environment with multiple hierarchical levels.
• Excellent interpersonal skills: listening, empathy, assertiveness, team spirit.
• Independence, organization, and ability to manage multiple topics simultaneously

We encourage you to apply even if you do not fully meet all the qualifications listed.

In AXA, we are convincing that diversity did the wealth of our company. We ensure equal skills-based application review and accommodate specific needs.

WHY JOIN US

You will join:

• A responsible company, towards people, including its employees and customers, and towards the planet 
• A company with strong values
• A company promoting internal mobility and the training of its employees
• A company offering many benefits (learn more here: Reward & Benefits | AXA Group)
• A flexible company, allowing hybrid work, in the office and from home.

In line with our commitments, we celebrate each new hire by taking action for global reforestation: we plant a tree for every recruitment. So, are you ready to apply?