Mid Market Account Manager - Climate School

Résumé du poste
Salaire : Non spécifié
Début : 01 septembre 2024
Télétravail fréquent
Expérience : > 1 an
Compétences & expertises
Contenu généré
Travail d'équipe
Aptitude à résoudre les problèmes

AXA Climate
AXA Climate

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Le poste

Descriptif du poste

Climate School and Axa Climate

The Climate School is part of Axa Climate (Corporate site, Linkedin), who has developed complete business lines to help tackle climate change adaptation (Climate School, Insurance, Industry/Agri/Finance/Public Adaptation). Globally, we are a team of 200 climate experts, headquartered in Paris, spread over 5 continents and driven by the same desire for impact.

➡️ Discover the Climate School (open access) by clickinghere

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In two year we grew to 50 team members and 150 clients and we are constantly onboarding new ones. Therefore we are looking for an engaged and passionate Account Manager to help us taking care of our Mid-Market clients.

Your will be managing a portfolio of 30-50 accounts with the following responsibilities :

  • Onboard an abundant flow of new customers and give them the support and tools needed to be quickly autonomous with our product

  • Manage and secure the deployment of our products and their updates

  • Identify the most strategic accounts in your portfolio to create long-term relationships with them to maximize their product adoption, answer new needs with our other products and reduce potential risks of churn

  • Generate and maintain a pipeline of qualified, active opportunities and manage them to close

Profil recherché

  • Strong interest for environment topics

  • A background in Account Management, Customer Success and/or Sales (2 years)

  • Strong organizational and multitasking skills to handle a large portfolio of SMB clients simultaneously

  • Demonstrated commercial acumen and ability to identify upselling and cross-selling opportunities

  • Teamwork

  • Proactive problem-solving abilities and a customer-centric approach

  • Experience in training ecosystem is a strong plus

  • Fluent in French and English, German is a plus

  • Good writing skills is a plus

Déroulement des entretiens

  • 4 skill based interviews with team members (can be done within 3 weeks)

  • Final decision based on a clear scorecard

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