List of missions:

The mission is located on Allianz Technology France, Workplace teams.
The Workplace Engineering Team is a mixed of Internal ressources and external resource in
Service Center delivered by Inetum. The service center is currently mainly onste, and will be
localized defore summer 2022 in Bucarest (Roumania)

The team is managing the following topics :

• Fat client Master (W10) and continuous delivery to make it up to date
• Software Distribution (engineering and distribution) with SCCM
• Packaging Factory
• Local VDI Management (Engineering and Operation of the VDI)
• Workplace Support Level 2 and 3

Services :

• Windows 10
• SCCM
• MSI package
• VMWARE/Citrix VDI
• Office 365

Delivrables:

• Managed both internal and external ressources
• Keep planning & budget up to date
• Documentation & history of action made
• Maintain the quality of the service on top level
• Answer to request from customer
• Supervise Incident, Change, Request on Service Now
• Coordinate Major issues
• Escalation to service owners

Technical skills:

Workplace experience is mandatory : know how a workplace team works
Strong knowledge :

• Management
• Windows 10
• SCCM
• MSI package
• VMWARE/Citrix VDI
• Office 365
• English Fluent