Job Description:

Airbus Commercial Aircraft is looking for a Regional Portfolio and Account Manager Europe - Maintenance Engineering Services  (f/m) based in Toulouse, France. 

You will join a team of 35 highly motivated professionals across the globe, striving to develop, sell and deliver value-adding services to our customers in the field of scheduled maintenance. 

Our Maintenance Engineering Services Team has great ambitions for the future to develop our customer portfolio, strengthen our regional footprint and bring more value to customers.

Your working environment:

Global capital of aeronautics and European capital for space research, Toulouse is a dynamic city in the southwest of France served by an international airport. Ideally located between the Mediterranean sea and the Atlantic ocean and close to the Pyrenees mountains, it offers plenty of options for outdoor activities!

How we care for you:

Financial rewards: Attractive salary, agreements on success and profit sharing schemes, employee savings plan abounded by Airbus and employee stock purchase plan on a voluntary basis.Work / Life Balance:  Extra days-off for special occasions, holiday transfer option, a Staff council offering many social, cultural and sport activities and other services.Wellbeing / Health: Complementary health insurance coverage (disability, invalidity, death). Depending on the site: health services center, concierge services, gym, carpooling application.Individual development: Great upskilling opportunities and development prospects  with unlimited access to +10.000 e-learning courses to develop your employability, certifications, expert career path, accelerated development programmes, national and international mobility.

At Airbus, we support you to work, connect and collaborate more easily and flexibly.  Wherever possible, we foster flexible working arrangements to stimulate innovative thinking. 

Your challenges:

• Act as the regional focal point for scheduled maintenance engineering support and services (with a focus on Planned Maintenance perimeter) for a defined portfolio of Airbus Customers in Europe region including operators, corporate jet customers, Lessors & MROs;

• Be the primary focal point to define & develop the Maintenance Engineering solutions specific to Lessors & Freighter operators (including Pax-to-Freighter specific needs);

• Ensure internal and external consistent communication in the region (for Airbus customer-facing teams and Customers);

• Coordinate Maintenance & Engineering activities at the opportunity of customer events, Airbus forums and aircraft sales campaign under Global Account Management leadership;

• Follow-up and share regional specificities (market trend, political environment, etc.) to the benefit of proposing the right solutions at the right time;

• Proactively support Customers on maintenance programme, planning & execution optimization by promoting available solutions;

• Share with Customers any key message or line-to-take on Maintenance Engineering & Retrofit perimeter, including guidelines on aircraft Parking & Storage solutions;

• Perform market analyses & prospect identification; 

• Define & implement the regional service strategy to meet regional order intake & revenue targets while supporting the Maintenance Engineering & Retrofit mission;

• Promote services internally towards customer support directors, field service managers, sales teams and externally towards Customers;

• Perform contractualisation and contract administration;

• Improve Customer satisfaction and ensure active follow up of each customer throughout teleconferences, active presence during Airbus events and by organizing regular Customer visits.

Your boarding pass:

• Excellent interpersonal skills.
• Curiosity and learning ability.
• Organizational capacity, with a willingness to strengthen structure in work.
• Required Experience:
• At least 6 years of experience in maintenance-related fields, customer support, sales.

Business travels will be expected up to twice a month in any customer location in Europe and consequently you must be willing to travel accordingly.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

AIRBUS SAS

Employment Type:

Permanent

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Classe Emploi (France): Classe G13

Experience Level:

Professional

Job Family:

Customer Account and Service Management <JF-CS-CA>

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.