Pre-sales Engineer

  • CDI 
  • Télétravail total possible
  • > 3 ans

La tribu



    Le poste

    Pre-sales Engineer

    • CDI 
    • Télétravail total possible
    • > 3 ans


    360Learning est une solution de Collaborative Learning utilisée par 1 200 clients en France et dans le monde, dont LVMH, AXA, Lego et Criteo. Créée par Nicolas Hernandez, Guillaume Alary-Raisonnier et Sébastien Mignot, 360Learning a levé plus de 50 millions de dollars depuis sa fondation en 2013 et emploie actuellement 150 salariés répartis entre ses bureaux de New York, Londres et Paris.

    Grâce à leur solution de Collaborative Learning, les équipes opérationnelles peuvent facilement créer des contenus de formation, les suivre et engager leurs apprenants au sein-même des modules, fournissant ainsi un feedback continu aux créateurs des cours. Grâce à leurs fonctionnalités analytics, les équipes pédagogiques et le management peuvent mesurer les taux de complétion, identifiant ainsi les pistes d’amélioration pour répondre toujours mieux aux besoins des employés. En permettant la détection, l’activation et la valorisation des 5% d’employés aptes à partager leurs savoir-faire, 360Learning transforme les entreprises en organisations apprenantes.

    C’est en mettant la formation continue au coeur de nos façons de faire que 360Learning a créé Convexity, une nouvelle structure organisationnelle où chaque employé peut avoir, par définition, un impact exponentiel. Ils croient à l’empowerment total, où chacun possède une autonomie pleine et entière sur un scope clairement défini aux objectifs quantifiables, remplaçant ainsi l’autorité par la responsabilité individuelle. En créant des interfaces et des processus clairs, Convexity encourage un mode de travail flexible, où chacun choisit où, quand et comment il souhaite travailler.

    Job description

    As a Presales Engineer, you will be working at the intersection of Sales, Product and Customer Success, working with top learning and development organizations to align their growth objectives to 360learning capabilities.

    This role will be foundational to 360learning business expansion. Reinforcing a new function within the Paris office, as a Presales Engineer, you will become an internal expert in our technology, developing a deep understanding of how 360learning is being used by current customers and how it can drive value for future ones. You will bridge the gap between the strategic direction of our product development and the needs of our market.

    Within 1 month, you will:

  • Become an expert of 360Learning ways of working through our onboarding process on Convexity
  • Meet the global team through virtual coffee meets and happy hour in our virtual office
  • Master our value proposition like no one else thanks to shadow meetings with AEs and intensive training with your coach
  • Learn our product like nobody else knows it in the company, and be able to support our Product team with great insights and feedback thanks to a detailed product training
  • Have defined your first OKR 
  • Within 3 months, you will:

  • Understand, master, and become a pro at describing our product to prospects, and addressing promptly every question they may have surrounding our technology.
  • Collaborate with sales teams to understand customer requirements and provide sales support
  • Be a responsive and creative member of a cross-functional teams (sales, marketing, customer success) by providing valued feedback internally to our teams
  • Plan and configure products to meet presentation needs.
  • Be a creative, upbeat, and positive player collaborating with AEs to build engaging strategies to move deals forward in our sales funnel (POC/pilot construction)
  • Within 6 months, you will:

  • Become a trusted advisor to all levels within the prospective customer organization from CEOs, to Developers, to Learning and Development Directors.
  • Be identified as a prime expert by our Account Executives to support them in any prospective context
  • Share your expertise with other team members and 360Learners
  • Within 12 months, you will:

  • Contribute in making the Sales Engineer department grow by identifying best practices, designing new processes and creating new contribution for the team
  • Work alongside sales team members at every steps of the sales process
  • Help shape the presales team by recruiting your colleagues
  • The Skills Set

  • B.A. or B.S. degree in top 20 Business Schools
  • 3+ years’ experience working in a Pre-Sales, Engagement Management, LMS implementation consultant;
  • You don’t know what you like the most between tech and customer service
  • A “can do” attitude, which means you look at obstacles as opportunities of making 360learning succeed; strong sales attitude and instinct, and enjoy speaking with prospective clients in all stages of the sales cycle;
  • A strong consultative selling background
  • Love the intersection of technology, business, and learning;
  • Understanding of HTML, CSS, and Javascript is a plus;
  • Strong knowledge of enterprise technologies and systems, including SSO, CRM, ERP or HRIS;
  • Have a strong ability to share your technical knowledge while maintaining an upbeat pace and a positive mindset;
  • Knowledge of the LMS industry and its surrounding standards will be plus;
  • Experience in the SaaS industry will be considered an advantage;
  • Enthusiasm for our culture explained here
  • What We Offer

  • Compensation. Competitive salary + equity
  • Benefits/Perks. RTT, Tickets restaurant, 50% transportation fees, Healthcare, Sports club subscription, 1 months parental leave 
  • Balance. We are remote-friendly and promote flexible work hours.
  • Culture. Be a part of a global team. We are powered through our culture called Convexity (ask us about it)! Make an impact in a high autonomous, low authority and highly nimble environment. 
  • Recruitement process

  • Call with our Talent Acquisition Manager
  • Interview with hiring coach and team member
  • Roleplay with hiring coach and team member
  • Interview with our CRO
  • Offer !
  • Meet the team

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    Questions and answers about the offer
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