The mission of the Operations department is to offer the best service to our customers while ensuring fluid internal processes, permanent monitoring of activities and an optimal level of security (especially on back office and fraud topics).
Join our Customer Care team where you will guide our clients: you will be fully dedicated to customer satisfaction and participate in the creation and maintenance of services and processes.
We are proud of our 4.6/5 customer satisfaction 🌟 and we always want to improve it! That’s why we see our Customer care team as a strong asset in our mission to become the finance solution all businesses love.
We will send you an interview guide so you can best prepare yourself.
On average our process lasts 20 working days and offers usually follow within 48 hours 🤞
You got it: helping you succeed is our #1 priority. We have put together several perks to make your life easier and more will be added as Qonto grows further 🤗
• Office & Team Life
• Qonto’s benefits
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