Sales Administrator

Servir les restaurateurs et les chefs pour leur faire gagner en indépendance fait partie de notre ADN chez Zenchef depuis nos débuts en 2011.

Avec la digitalisation croissante du secteur de la restauration, nous avons fait le pari d’aider les restaurateurs à tirer profit au mieux de cette transition numérique.

Comment ? En leur permettant d’optimiser le remplissage de leurs salles, mais surtout, en leur permettant de mieux contrôler leur présence sur le web, et plus particulièrement, leurs réservations en ligne.

C’est pourquoi notre service met à leur disposition un système de réservation sans commissions, ni intermédiaires. Aujourd’hui leader européen des solutions de réservation en ligne indépendantes pour les restaurants, notre solution est utilisée par plus de 4000 établissements en France et en Europe. Parmi eux, des tables étoilées, des restaurants de quartier, des brasseries gérant des centaines de couverts par jour, et des grands groupes.

Pour continuer à développer notre service déjà en pleine croissance et accompagner de plus en plus de restaurants pour qu’ils relèvent avec succès le défi du numérique tout en conservant leur indépendance, nous cherchons à faire grossir nos rangs de nouveaux talents.

Nous cherchons avant tout à impacter positivement le secteur de la restauration en faisant de l’intérêt des restaurateurs la priorité de nos actions et de nos décisions. Pour cela, nous nous investissons pleinement et nous nous assurons de donner le meilleur de nous-mêmes tout en respectant l’équilibre personnel de chacun.

Zenchef prône la liberté d’initiative et d’apprentissage en créant un lieu où chacun se sent à l’aise de prendre des risques et de recommencer. L’humilité et la remise en question nous permettent de progresser.

La convivialité est le maître mot de Zenchef. Nous créons une ambiance de travail familiale et conviviale en privilégiant des relations sincères et authentiques, gage de performance.

Your Role

As a Sales Administrator you will be responsible for maintaining and ensuring the integrity of data for sales administration, from order processing to payment processing, including invoicing and customer depreciation calculations. You will assist us in achieving our ambitious sales objectives. As a Sales Administrator, you will be responsible for improving and maintaining our customer acquisition funnel while ensuring the best experience for our clients.

You are a high-energy, detail-oriented individual with a passion for finance, accounting and being part of a high-growth company. You are driven by deadlines, thrive in a fast-paced environment and embrace change. You are focused on providing high quality financial and operational results and can quickly develop cross-functional relationships to help drive the overall strategic initiatives of the business.

Key Missions

• You control, processing and validation of orders in the internal system (in the Salesforce CRM)
  •  You are in constant participation in the improvement and integration of ADV tools, processes and KPI follow-up: Implementation of optimum controls and processes to ensure the completeness and correct accounting of turnover, ensure daily and detailed monitoring of payments received, and credit note issued and to be issued.
  •  You will be required to perform various tasks in this position: Order validation, reporting generation, monthly closing, customer and intercompany invoicing, customer doubtful depreciation calculation, cash collection.
  •  You manage of all open tickets sent by our clients related to any contracts changes, commercial gesture requests, churn request, etc..
  

What we're looking for

• University degree / Master in Finance or Business management with at least 4 years of experience in a similar
• Experienced and knowledgeable in core financial skills: understanding of specific operational areas within SAAS B2B Company
• Excellent knowledge of Excel & Google sheet and other management reporting applications
• Excellent financial and commercial acumen and are able to understand and articulate complex financial information in a concise manner.
• Good negotiation skills: comfortable interacting with Clients and resolving competing priorities
• High level of attention to detail with desire to continually learn and improve
• Strong interpersonal, verbal and written communication skills, including the ability to understand and succinctly explain complex data
• Experienced from fast-growing /fast-paced environment : Self-starter with a drive for excellence, ability to build strong working relationships, and a proven ability to work in a dynamic and changing environment
• Last but not least, fluent in English (company language) & French
  

You'll be our rockstar if

• You have an experience and if you have already dealed within Food & Beverage industry.
• You have worked across a range of different geographies and have the cultural sensitivity to do so effectively
• You have worked with Salesforce & SEPA payment platforms in the past
• You have worked on recovery processes & tools implementation

Recruitment process

• Step 1: Meet & Greet with the People Team
• Step 2: Meet & Greet with the CFO
• Step 3: Case Study with the CFO
• Step 4: Culture Fit Interview with the CCO S.Europe & the VP Ops
• Step 5: Leadership Interview with the Exec Team