🚀 About Us

Wooclap is a cutting-edge engagement platform trusted by leading education institutions like UCLouvain, ULB, HEC or Université Paris Cité and by major companies such as Dior, Total or Vinci.

Role

We’re looking for a proactive People Operation Manager to support and lead key HR functions — from performance and talent processes to payroll and compliance. You’ll play a central role in our HR operations, making sure that systems, compensation, and core people programs run smoothly and effectively. This is a junior-to-mid-level role, ideal for someone with a few years of experience who is eager to grow in a generalist HR operation role.

📍 Location – Belgium

🔖 Type of Contract – Employment – CDI

⏳ Schedule – Full Time

👑 Reporting line – Head Of People Experience

Key Responsibilities

The People Operation Manager will execute and optimize core HR processes, focusing on compliance, payroll, and performance support. This position ensures the backbone of our people operations runs effectively and provides a seamless employee experience. You’ll work with local partners and global teams to support legal compliance, data accuracy, and a strong foundation for HR programs.

🧠Talent & Performance Management

• Coordinate our performance review cycles, including calendar management, communication, and documentation.

• Support managers in the preparation of individual development plans and progression frameworks.

• Help enable a continuous feedback culture through simple, operational support.

• Assist in the roll-out of core talent programs (onboarding, promotions, internal mobility, L&D logistics).

💰 Payroll, Compensation & Benefits

• Manage payroll processing across relevant geographies.

• Maintain accurate compensation records, employment contracts, and addenda

• Support compensation benchmarking by collecting and organizing data for analysis.

• Help evaluate and communicate benefits offerings; ensure clear documentation for employees.

📊 People Analytics & Compliance

• Track and report key HR metrics such as headcount, turnover, and DEI indicators.

• Ensure up-to-date and compliant HR documentation, including policies, processes, and contracts.

• Maintain our HRIS and internal systems.

• Liaise with legal and compliance stakeholders internally.

Requirements

• 3–4 years of experience in HR operations, HR coordination, or a generalist people role.

• Fluent in French and English.

• Experience using HR tools and systems (e.g., HRIS, payroll platforms, document management).

• Highly organized, detail-oriented, and able to manage multiple ongoing processes.

• Good interpersonal and written communication skills.

• Proactive attitude and eagerness to learn and grow within a scaling HR team.

Profile

• Experience in a startup or fast-moving environment is a plus.

• Reliable and structured, with a process-oriented mindset.

• Service-driven approach, focused on quality and clarity.

• Curious and adaptable, open to taking on new responsibilities.

Recruitment Process

☎️ 15’ call with our Recruiting Manager

☎️ 45’ call with our Head of People

📒 45’ Business Case with our Head of Finance and Head of People

🤝 45’ Panel interview with Head of Marketing, Head of Engineering and Security Officer

☎️ 30’ call with our CEO