Volta Medical
Volta Medical

Quality Assurance Assistant - Apprenticeship H/F

Autres
Marseille
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Volta Medical
Volta Medical

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Le poste

Descriptif du poste

Who are we ?

Volta Medical is an innovative, data-inspired US and European-based startup aimed at creating and bringing to the market cutting-edge AI software products to revolutionize interventional cardiac electrophysiology.

Volta has created a data collection and enrichment ecosystem for curated EP lab data which is fed into a physician validated, machine learning methodology to support complex AF solutions. Our newest technology, Volta AF-Xplorer, is a data-driven AI decision support system that easily integrates into the standard physician workflow, providing a patient-tailored approach to complex AF and AT procedures.

Our dynamic, innovative team is made up of 140 collaborators in the EU and USA from a wide variety of backgrounds including engineers, business professionals and physicians, working together to develop AI solutions that help electrophysiologists help patients.

Our values

  • Be a pioneer: Be brave. Don’t be scared of researching, exploring, trying and sometimes failing.
  • Improve patients’ lives: Create products to provide electrophysiologists with the best user-experience possible, to help them improve the lives of patients.
  • Strive for excellence: Push yourselves to deliver the highest quality in everything you do. Learn from your mistakes and aim for the best.
  • Collaborate as a team: Welcome to a multidisciplinary and a diversified team ! Try to understand people from different cultures and environments. Confront your ideas and have fun !

    • Missions

  • Under the supervision of the QA Team Leader, the QA Assistant Apprentice will be responsible for:

    • Customer complaints handling

  • Translate event reporting forms into customer complaint record
  • Perform nitial assessment of the need for event reporting
  • Lead the follow-up of complaint investigation, ensuring timely and effective resolution.
  • Prepare customer
  • letters in response to complaints, ensuring clear communication and resolution.

    • Non-Conformity and CAPA handling

  • Open, monitor investigations and action implementation
  • Liaise with stakeholders to address non-conformity

    • Assist the QA team

  • Manage and improve the Quality Management System
  • Help and support the preparation and conduct of audits by the Notified Body
  • Participation in the administration of the Electronic Document Management (EDM)
  • Collaborate with R&D team in participating in the updating of technical documentation
  • Contribute to the monitoring of quality objectives, taking into account the company’s objectives.

    • Profile

  • You have training at BAC+5 level with a specialization in medical devices
  • You have a first experience in Quality (internship), which is a plus
  • You have knowledge of standards such as EN ISO 13485 and Regulation 2017/745
  • You have strong analytical skills
  • You have a rigorous approach to quality documentation

    • Recruitment process

  • HR phone interview - (30’)
  • Quality Assurance Team Leader - (60')

    • What we can offer you at Volta Medical

  • A pleasant work environment, with ideally located offices in the 6th district of Marseille offering a magnificent view upon Notre Dame de la Garde and the Mediterranean Sea.
  • The possibility of working from home 2 days a week
  • Passionate colleagues that have the same goal in mind: improve patients’ lives
  • A corporate culture based on innovation, empowerment and collaboration.
  • An international environment that allows you to practice your best american accent
  • Regular team building events, breakfasts for gourmands and for the people enjoying sport activities
  • And more traditional advantages: a lunch voucher card (Swile), a good health insurance (Benefiz), as well as exceptional days of absence on top of those provided in the collective agreement (compensation hold in case of illness starting from 6 months of seniority, additional days for a sick child, moving leave, etc.)

    • Join a company on a human scale, whose operations leave room for initiative and innovation in the service of patients.

    The information that you provide is subject to personal data processing by Volta Medical as data controller for the purpose of managing your job application. 

     

    The information provided is for the use of Volta Medical’s recruitment team as well as other recipients (individuals and organizations) involved in the recruitment for the position that you applied for. Your information will be stored for the duration of the processing of your application. If you are not selected for the position, your information will not be stored, unless you consented to being included in our applicant database. In this case, your information will be stored for 2 years from the date of the submission of your application to enable us to contact you for future opportunities. Nevertheless, you have the right to withdraw your consent at any time.

    As part of its activities, Volta Medical may transfer data to a country outside of the European Union with appropriate safeguards in place.

    Volta Medical’s Privacy Policy provides more in-depth details about how your information is used and stored, as well as the legal bases that dictate the information processing that is carried out. The Privacy Policy also includes a reminder of your personal data rights and information on how to reach us with any questions or concerns

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