Trustpair is reinventing B2B payment security. We are building the leading anti-fraud solution for large corporations, to help them avoid $20 billion in fraud every year. With Trustpair, finance teams work with accurate data to avoid the risk of fraud and proceed to payments with peace of mind.

Trustpair at a glance: 

• 200+ companies preventing B2B payment fraud with Trustpair (Airliquide, Generali, Kering)
• A financial technology acclaimed by major banking actors (Société Générale, Natixis, CACIB)
• Enterprise-ready platform connected to market-leading financial softwares (SAP, Kyriba and more)
• €25M raised in Series B to become the #1 SaaS platform for third-party risk management
• A team of 100+ people, based in Europe and NYC

About the role

Due to internal promotion, Trustpair is searching for a KYS Analyst to join our High Risk team. Situated within our Ops Department, our KYS teams work to collect and process third-party data to verify payment information and detect possible risks of fraud. 

We have three teams: Collection, Contact & High Risk. Each work on their own scope, towards the overall goal of ensuring Trustpair's confirmation rate for account validation increases. Our High Risk team are the fraud experts of the company, bringing human expertise that complements the digital & data part of our solution, in particular on sensitive cases. 

What you'll do:

Based in the High-Risk team, you'll work alongside Alma, Arnaud, Alexandra, Pedro & Sara on processing and analysing high-risk KYS cases. Other key responsibilities include:

Operational Processing of Sensitive Cases (High Risk KYS & Manual External Source Checks)

• Conduct comprehensive 360-degree analyses of third parties' payment details to identify potential risks and safeguard our clients against wire transfer fraud
  • Collecting contact information on third parties
  • Contacting third parties based in France and overseas via telephone and/or email to verify their payment details
  • Analysing elements of KYS documents to assess potential risks and provide final evaluations to clients

• Address clients email inquiries, and provide them with valuable insights relating to KYS evaluations
• Evaluate third parties' payment details by consulting external sources

Team Collaboration

• Contributing to team discussions & testing new tools to optimize existing processes and enhance organizational efficiency
• Collaborating closely with the other KYS teams, as well as the CSM & Sales to ensure customer satisfaction

What’s in it for you 👀 

• A purposeful role which adds a LOT of value to our clients 
• The chance to specialize in a critical subject
• A collaborative environment with a flat structure, where everyone’s voice is heard
• Work with innovative and modern technology related to your role which evolves to provide value
• Trustpair is in scaling phase to become the market-leading solution
• Flexible remote policy 
• A talented team with senior colleagues you can learn and work with 
• Inclusive environment with cultural diversity and parity 
  

This position is hybrid remote, based in Paris 
Working hours are 9am-5pm Monday to Friday (35h contract)

Why join Trustpair? A list of our perks here!

Must-Haves:

• Prior experience in KYC/ KYS/ Fraud Investigations or analysis is preferred
• Comfortable working with a variety of digital tools (our team use Forest Admin, Slack, Notion, Intercom, Aircall etc)
• You have excellent interpersonal and can communicate with various stakeholders effectively (your colleagues, customers, third-parties)
• You are methodical, rigorous and detail-oriented and use these skills in analysis
• Able to adapt to working in fast paced start-up and manage your workload and projects well
• You can be relied on to take your work seriously, especially when handling sensitive data
• Fluent in English (French is a plus)

Recruitment Process

• First call with Aicha, Talent Acquisition (30 mins)
• Experience Interview with Alma, Team Lead (1h)
• Case Study on site with our Ops Team (1h)
• Coffee fit with your future colleagues & Cofounders Interview with Alexandre

Equal Opportunity Statement
Trustpair's policy is to provide equal employment opportunity in all of our employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category.
Applicants for all positions in Trustpair must be legally authorized to work in the country which they are applying for or be a citizen from Schengen / EU zone. The verification of employment eligibility will be required as a condition of hire.