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Product Data Analyst

Salaire : Non spécifié
Télétravail occasionnel


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Le poste

Descriptif du poste

In 2024, Swan anticipates significant revenue growth, primarily driven by the expansion of existing partners. The optimization of our end-user funnel, specifically focusing on Onboarding & Usage, is crucial. The data team will collaborate closely with different teams (Technical Account Manager, Account Managers, and Customer Success Managers) to provide insights and recommendations to partners on workflow optimization. Additionally, collaboration with the Product team is essential for recommending optimizations to our product.

Your mission

As a Product Data Analyst at Swan, your mission is to be a product expert within the data team, focusing on Swan’s product and use cases. You will conduct in-depth analyses of product complexities, analyze usage patterns, and provide actionable insights to the Product team to help define the roadmap.

Main Tasks:

  • Collaborate closely with the Product team and Account Managers to identify optimization areas that directly impact the growth of our clients.

  • Write actionable insights and recommendations, presenting findings to key stakeholders (top management, clients, Account Executives, Product Managers).

  • Build reusable data marts and dashboards.

  • Perform deep dive analysis of each part of our users’ funnel, delivering actionable insights and recommendations that directly impact Swan’s client growth.

  • Gain adoption and buy-in from Product Managers to implement changes, monitoring project progress and its impact.

  • Communicate findings and results to key stakeholders.

  • Actively participate in day-to-day data operations, including generating and maintaining weekly/monthly reports, identifying and addressing data quality issues, answering ad-hoc questions, and prioritizing data requests.

Your team

Reporting to Romain, our VP of Data, you will join our new Data team, which includes Antoine, our Data Engineer, Yujun, our Data Analyst, and Alexandre, our Data Analytics Engineer.

This is an exciting opportunity to become part of a dynamic and growing team, making a significant impact on the future success of Swan.

Profil recherché

You’re a great match if:

  • Minimum of 4/5 years of experience in Product Analytics, with a preference for prior involvement in the fintech industry and/or B2B SaaS environments.

  • Strong proficiency in SQL and familiarity with BI tools.

  • Preferably, experience in working with Airflow and DBT.

  • Demonstrated ability to effectively manage projects and engage with stakeholders.

  • Strong communication and collaboration skills.

  • A commitment to team spirit, transparency, and trustworthiness is important, as we value a collaborative and supportive company culture.

  • Autonomy, a “Can-do” spirit, and the ability to take initiative and ownership of your work are required.

  • Passion, curiosity, and the capacity to learn quickly are important, as we are constantly exploring new technologies and approaches to improve our work.

  • Our ideal teammate: Empathetic. Skilled. Frank. We love to challenge each other, and we leave our egos at the door.

It’s okay if you don’t tick all the boxes — don’t let imposter syndrome prevent you from applying! 🙌

Swan is committed to providing a caring work environment for all employees, regardless of age, sex, disability, sexual orientation, race, religion, or belief.

When it comes to recruitment, we’re interested in your work experience, skills, and overall personality. Because diversity makes the workplace stronger and is necessary for Swan’s success, we are intensifying efforts to incorporate concrete actions to help us improve in this area.

About Swan

Perks of being a Swanee:

  • ESOP packages available 😊

  • Hybrid remote policy: We offer the possibility of working from home for 2-3 days per week.

  • The best health insurance: Alan 🦭

  • Swan encourages you to have fun staying fit, thanks to partnerships with Classpass & Gymlib.

  • We respect your lunch break. Mid-day free-time is sacred and our French office even provides a Swile card to cover your meal on work days. 🥪

  • Twice a year we go somewhere gorgeous (a chateau, a mountain) where we reconnect, deep-dive into big topics, and relax.

  • This isn’t a perk, it should be the rule, but diversity and inclusion are important at Swan. We’re working hard to get better every day.

Our values:

Swan’s core values guide our actions daily. Individually, they may seem obvious, but together, they form a unique culture.

Simplicity: Leonardo Da Vinci said: “simplicity is the ultimate sophistication.” If something’s convoluted or confusing, we work extra hard to break it down. - Making complex things simple is what we do.

Long Term: We always play the long game, whether it’s to support our partners in their growth journey, or make tangible commitments to climate action.

Excellence: We are a team of experts who consistently go all out to create pixel-perfect banking services and exceed our partners’ expectations— whatever it takes.

Be Human: We believe in the power of kindness and the importance of acting with integrity. But embracing our humanity extends beyond interpersonal interactions, it means caring about greater issues that affect our planet.

You can find out more about our culture.

Déroulement des entretiens

  • A 30-min video call with our Talent Acquisition Manager, to get to know you, understand your career expectations and answer your questions

  • Peer interview with someone from the Data team

  • Technical skills & Case study

  • An interview with our VP Data

  • Meet the Data team

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