Key Account Manager - CDI - Paris

🔭 Stockly is a tech-retail company solving the supply/demand mismatch in e-commerce.

• With our technology, we connect in real-time e-commerce websites in need for stock with the inventory of hundreds of other retailers who have the same products available, and who can fulfill the order on their behalf.

• E-retailers can keep selling products that are out-of-stock, while others can gain additional sales, in a seamless experience for the end-consumer.

🏆 Our mission is to create the world’s 1st globally shared inventory for retail. To better understand what we do, check out our french pitch at BFMTV(🇫🇷), or our English pitch at Techstars(🇬🇧).

🚀 We’ve already raised $20M+ with European top-tier investors among which Daphni, Eurazeo and Raise. Our proprietary technology, coded in-house from scratch, is already live across Europe with 300+ e-retailers, we grow x4 each year and won’t stop there!

The Position

🔎 In a nutshell, what we look for?

We are looking for a smart and talented full-time team-member to join our amazing team members. (e.g. Ilayda, Anna & Juliette). You will be directly working with our Head of the team Pierre. Due to our strong growth, this number is likely to increase quite rapidly.

🏈 About your future Team

The Business team is in charge of maintaining the relationship with our partners. The team has a pivotal role in Stockly’s growth and successfully manages hundreds of suppliers and e-retailers.

Over the past years, typical missions of the team have included:

• Managing more than 300 partners in the Stockly network

• Identifying new opportunities within the network of either increasing turnover or reducing the number of Operations actions per € of Gross Margin Value

• Supervising the integration process for new partners, internally and with the partner

• Monitoring our pool of supply and ensuring great KPIs

• Performing Datachecks to analyze the performance of the partners and taking actions to implement improvements

🧑‍🚀 About your future job

🎯 Objectives: what could be examples of your first quarters objectives?

• Objective: Ensure 100% retention rate with existing partners

• Performance measurement: proportion of late or cancelled orders from the partners in your portfolio

• Tasks: maintain regular contacts, respond to questions and worries from partners

• Objective: Boost Gross Merchandising Value and Margin

• Performance measurement: Volume, value of transactions through Stockly network & margin levels

• Tasks: Perform datachecks to analyze performance and take actions with partners to implement improvements

🥊 Challenges: what are the challenges / problems you will solve?

• Deal with a lot of complexity specific (or not) to some partners, in an ever-expanding technical environment

• Lead negotiations with the retailers, be tenacious to demonstrate the value of Stockly for them

• Manage side-projects to improve the overall team’s performances

📚 Learnings: what will you learn?

• Understand how Stockly works internally to add even more value to the company

• How e-commerce works, business models, used technology, problems the retailers encounter every day

• How to pitch to a very large variety of players (we work with retailers all over European Union, with very various cultures, languages and backgrounds)

• How to use the best processes to keep the organization super efficient and to help you reach your objectives

🔭 Projection: At Stockly, you make the collective grow and we want to make you grow as well, what would be the next moves for you with us?

• Possibility to have a lot of weight over how we do things - we are still a young company

• More and more autonomy on your deals or negotiations overtime

• More and more complex deals overtime

• Improving processes to help scale the team

• Leading relationships with business indirect partners

• Training newcomers

💝 About your future benefits

• Competitive packages: for this position, package range is typically 45-60k€ depending on the profile (e.g. basic knowledge to expert). We have a well defined and objective salary grid that is based on both skills level and scarcity of profiles 💸

• BSPCE for everyone (for permanent contracts) 🚀

• Health insurance provided by Alan 💊

• Meal vouchers by Swile 🍽️

• 50% reimbursement of your Navigo Pass 🚋

• A central and amazing working environment in le Sentier (Paris) 💼

• Flexible and remote-friendly policy 🏡

• Stockly dinners together every other Thursday 🍻

• Stockly breakfasts together every other Friday 🥐

• Coffee, tea and fruits available everyday 🍇

• Climbing, football & more team 🧗

⚙️ About how we work

• Every team has a daily meeting to align on priorities and solve issues ⇒ You won’t be left alone!

• Every Monday we have a global weekly meeting where every team shares what they are working on and what they will do for the coming week ⇒ You will have visibility on the whole company!

• Every quarter we have our OKR meeting (Objectives, Key Results) where each team shows the results of the previous quarter and the objectives of the following one ⇒ You will see the company grow and your own role inside of it!

• During all these meetings everyone can challenge each other and all questions are more than welcome ⇒ Transparency is one of our key values, and we are always open to new ideas!

We are looking for a great balance between hard skills and soft skills !

🧑💻 Hard skills

• Logic: you love logical problems and are strong in reasoning 📐

• Data driven

• Understand a highly technical product

• Education: from a business background 🎓

• Languages: Fluent in English 🇬🇧 Spanish, German and Italian 🇪🇸 / 🇩🇪 / 🇮🇹 are a plus but not mandatory

🤝 Soft skills

• Smart, curious and a fast learner: you don’t know everything, but you can learn anything

• Tenacious: you never give up even when it is complex

• Ambitious: you are ready to reshape the global e-commerce landscape with us

• Nice, humble and friendly: you love learning from others and humbly sharing knowledge with them

• Autonomous and hard working: you know how to manage your tasks independently and ask for help when needed

• Great first contact and patient

👊 So if you see yourself in the shoes of a Stockler - don’t hesitate! 👊

🏎️ Our process goes fast, we are reactive and we adapt to your availabilities, we can typically go through the whole process in 2-3 weeks:

1. 30mn entry-test to be sent by email - You will have some time to do it at home

2. 30min video-call with a member of our Talent Acquisition team - To understand your background and motivations, and reply to your questions

3. 1-hour face to face(or remote) interview with our Head of the team, Pierre - To have a deeper discussion

4. Half-a-day immersion at Stockly to meet all the team (on site or in remote) - Meet the team, put yourself in the shoes of a Stockler, ask all your questions

5. Reference checks - Quick reference calls with contacts you would provide us

6. 🎉 Final offer 🎉

🏡 Part of the process can be done remotely if you have constraints