The Position

🔎 In a nutshell, what are we looking for?

We are looking for a smart and talented Operations Associate to join our Operations team. This team is already composed of 12 amazing members managed by Sarah Becker. Due to our strong growth, this number is likely to increase quite rapidly.

We are looking for someone who could start at the beginning of October and be available until the end of January 2024.

Please note that we are looking for someone who is available to work from Monday to Friday.

🏈 About your future Team

The Operations team is in charge of managing all operations carried out by Stockly throughout the supply chain. The team has a pivotal role in Stockly’s growth and has already successfully in improving all of our internal processes and relationships with our customers.

🧑‍🚀 About your future internship

Over the past years typical missions of the team would include:

• Communicate with our business partners (suppliers, marketplaces and carriers)

• Investigate to find solutions and prevent problems from happening again

• Handling final customer incoming requests

🎯 Objectives: what could be examples of your first quarter objectives?

• Quickly ramping up to be able to master all Ops tasks

• Owning Operations Execution, with the rest of the team

🥊 Challenges: what are the challenges / problems you will solve?

• You will have to resolve issues encountered by our partners and clients on a daily basis

• You will work in cooperation with the Tech team to bring the best experience customer experience

• You will be involved in long-term processes to change how Operations work at Stockly

📚 Learnings: what will you learn?

• You will learn a lot about the e-commerce industry in a kind and smart team

🔭 Projection: At Stockly, you make the collective grow and we want to make you grow as well, what would be the next moves for you with us?

• You will have the possibility to ramp up in the team: the further you go, the more responsibilities and complex tasks will be assign to you

💝 About your future benefits

• Meal vouchers by Swile 🍽️

• 50% reimbursement of your Navigo Pass 🚋

• A central and amazing working environment in le Sentier (Paris) 💼

• Flexible and remote-friendly policy 🏡

• Stockly dinners together every other Thursday 🍻

• Stockly breakfasts together every other Friday 🥐

• Coffee, tea and fruits available everyday 🍇

• Climbing & football team 🧗

⚙️ About how we work

• Every team has a daily meeting to align on priorities and solve issues ⇒ You won’t be left alone!

• Every Monday we have a global weekly meeting where every team shares what they are working on and what they will do for the coming week ⇒ You will have visibility on the whole company!

• Every quarter we have our OKR meeting (Objectives, Key Results) where each team shows the results of the previous quarter and the objectives of the following one ⇒ You will see the company grow and your own role inside of it!

• During all these meetings everyone can challenge each other and all questions are more than welcome ⇒ Transparency is one of our key values, and we are always open to new ideas!

We are looking for a great balance between hard skills and soft skills !

🧑‍💻 Hard skills

• Thoroughness: You carry out tasks with diligence, even when they are repetitive

• Autonomous: you like to take challenges proactively

• Languages: you have a good command in English 🇫🇷 and are fluent in French 🇬🇧

🤝 Soft skills

• Smart, curious and a fast learner: you don’t know everything, but you can learn anything

• Tenacious: you never give up, even when tasks are complex or repetitive

• Nice, humble and friendly: you love learning from others and humbly sharing knowledge with them

• Autonomous and hard working: you know how to manage your tasks independently and ask for help when needed

👊 So if you see yourself in the shoes of a Stockler - don’t hesitate! 👊

🏎️ Our process goes fast, we are reactive and we adapt to your availabilities, we can typically go through the whole process in 2-3 weeks:

1. 30min entry-test to be sent by email - You will have some time to do it at home

2. 20min video-call with a member of our Talent Acquisition team - To understand your background and motivations, and reply to your questions

3. 1-hour face to face (or remote) interview with our Operations Team Leader Sarah (40min) and 20min with an Ops Team Member- To have a deeper discussion

4. 🎉 Final offer 🎉

🏡 Part of the process can be done remotely if you have constraints