As a Field Operations Lead, you will join our Fleet team in Paris and work closely with David, our Head of Fleet Operations.

Our fleet currently comprises more than 10,000 bikes and scooters deployed across 20 cities in Europe. Within the team, you will manager two Supervisors, who oversee our in-house Operational Control Tower and monitor all vehicles in real time. You’ll also collaborate with our Regional Managers, who are responsible for maintenance on the ground.

Your mission is to design and implement field processes for our external logistics partners, internal Field Patrollers, and Supervision teams. You will also lead the supervision team, negotiate with logistics partners, and drive high-impact projects. On a day-to-day level, you will ensure our vehicles are always available and operations run smoothly. More broadly, you will strengthen the fleet’s operational backbone, improving efficiency and reliability across all cities

Key Responsabilities

Process design and workflow structuring: Define, formalize, and implement processes for the supervision and logistics teams. Ensure that operations run smoothly on the ground and that teams follow procedures consistently.

Leading negotiations: Take full ownership of logistics provider relationships, negotiate the best possible terms, drive tenders, and secure optimal quality, cost, and lead-time outcomes.

Managing and developing supervision and field patrolling: Support and manage the supervision team, both internal and external, provide guidance, foster accountability, and ensure high performance while building a strong operational culture.

Project management & performance optimization: Lead initiatives to improve fleet efficiency, reduce logistics costs, and implement solutions with tangible results, prioritizing high-value projects from start to finish.

Driving performance through data and analysis: Use operational metrics and KPIs to track fleet performance, identify bottlenecks, and recommend actionable improvements that increase efficiency and operational reliability.

• Education: Graduated from a top engineering or business school with a strong analytical background.

• Experience: 3 to 5 years of experience, ideally in scale-ups or consulting, particularly in process structuring or managing large operational scopes.

• Organized & Strategic: Highly organized, able to focus on high-impact initiatives, and ensure follow-through from planning to execution.

• Negotiation & Deal-Making: A natural negotiator, confident in driving tough discussions with logistics partners, securing the best possible terms and outcomes.

• Analytical & Data-Driven: Uses data and operational metrics to make sharp, informed decisions and identify opportunities for improvement.

• Leadership Potential: Ambitious and motivated to manage and develop a team, even without prior formal management experience.

• Initial call with Laura, HR : a 30-minute conversation to align on expectations

• Culture fit test: a short written exercise (10 min) to confirm alignment with our values.

• Case study + interview with David, Head of Fleet Operations: a hands-on exercise to assess your technical skills, followed by a discussion to present your results and go deeper into the role and expectations.

• Founders meeting: A final conversation with the founders to dive into vision, motivations, and team fit