As part of our Operations Team, you’ll be reporting directly to the Head of Operations and together be on mission to help banks monetize their transaction data, through a new typology of Reward Program experience capabilities made possible by our technology for banks and Open Banking related companies.
As a Customer Success Manager (CSM) your mission will be to make a customer successful using PayLead’s technology by :
To fulfill your mission, you will :
ROLE & RESPONSIBILITIES
The role involves to work hand in hand with the Sales Team, some face to face meeting with customers, presenting Program performances, ensuring the success of our Roadmap deployment strategy.
It involves analytical skills, attention to details, excellent relationship skills and taste for big organization account management and networking. Verbal and written communication must be outstanding. Your work will be measured based on client’s satisfaction & program profitability.
We expect you to bring your experience, your knowledge, your curiosity to keep learning, your Passion for Excellence and Hard work and above all your Team play mindset.
SKILLS & EXPERIENCE
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