Operations Management Intern

Operations Management Intern

  • 21, Rue Pierre Picard, Paris, 75018
  • Stage (6 mois)
    Début :
    Éducation : Non spécifié
    Expérience : Non spécifié

    Who are they?

    OVRSEA is a next-generation multimodal freight forwarder committed to simplifying & optimizing international freight management through technology. OVRSEA provides its clients with industry expertise and high end-to-end visibility to meet their needs on sea, air, road and rail over all transport stages, from loading to customs declarations.

    Founded in 2017, OVRSEA currently supports +700 clients from its offices in Paris, New York, Miami, Barcelona and Milano.

    OVRSEA is growing and expanding internationally. With already 160 employees globally, they are continuing their growth in 2023!

    Job description

    The Operations team

    The Operations (Ops) Team plays a crucial role in ensuring an exceptional customer experience at OVRSEA. Reactivity, excellence, pedagogy, and customer awareness are the guiding principles that drive our team!

    The Ops team serves as the primary point of contact for our customers and acts as a bridge between all our carefully chosen service providers. These providers have been selected based on their commitment to delivering high-quality service, prompt responsiveness, and reliability.

    What does it mean to be an Operations Management Intern at OVRSEA?

    The Ops Manager responds to our customers’ requests for quotes in a fast and relevant way and have the role of making the pricing and purchasing operations more efficient by improving the tools and processes in place.

    The Ops Manager communicates in real time with the customer concerning the evolution of the transport, informs him on the important stages, guides him in case of constraints and hazards and is a force of proposal if the situation requires it.

    He is also in daily contact with the various service providers chosen (in general 4 to 5 service providers are necessary for an import*: an agent in a foreign country, the shipping company, the customs declarant, and the carrier*) and acts as a link between all the parties involved throughout the duration of the transport.

    At the end of the transport, the Ops Manager is in charge of invoicing and billing the transport file.

    For all these reasons, the Ops occupies a major role in OVRSEA’s activity, which makes it a key pillar for the company.

    Your role in the Ops team:

    👉 Transportation operations in large import or export (70%)

    - Accompanying a portfolio of customers,

    - Carrying out air, sea, road and rail transport,

    - Customer advice and problem solving.

    👉 Operational planning and pricing of international transport (15%)

    - Response to customer requests for quotations,

    - Participation in the improvement loop between quotation, operations and invoicing: be able to step back and improve upstream to make operations run more smoothly and invoicing easier.

    👉 Manage customer invoicing (15%)

    - Participation in the invoicing of transport files,

    - Manage the contact with customers to explain the differences that may appear between the quotation and the billing.

    Learning environment

    You will start your internship with a 10-week theoretical training from Solenne, our expert transport instructor in the team! Additionally, you will work closely with an individual coach (a Senior Ops Manager). This dedicated coach will be fully committed to helping you gradually enhance your skills and become a transport expert. Get ready to enjoy this engaging learning experience!

    🔎 Profile required

  • You are available from July or September for 6 months
  • You can speak and write French fluently
  • You have at least one relevant experience
  • You know how to manage your stress : the days in Ops are exciting but intense. A lot of subjects are to be managed at the same time within defined deadlines ⏱
  • You are highly motivated to discover the world of transportation and the modalities of air, sea and rail freight, even if this sector is still unknown to you
  • You think solutions rather than problems, and you are able to take initiatives
  • You are curious by nature, and are never satisfied with the answer “we’ve always done it this way”
  • 🎁 What you will find at Ovrsea

  • The opportunity to join one of the French Tech nuggets 🐓 in hyper-growth, to participate in an incredible human adventure and in the international transport revolution
  • A deep business expertise in the world of international transport, and if you know nothing about it our Transport Academy will give you all the keys!
  • A team of talents who all share a strong team identity: analytical spirit, quality of execution and willingness to learn
  • A unique working environment at the foot of Montmartre!
  • A 50% reimbursement of your transportation costs
  • A Swile card (covered by Ovrsea up to 60%)
  • Regular events (afterworks, team lunch, culture sharing, …)
  • Still not convinced ? 🤔

  • Explore our story, products, teams, and commitments by visiting this Notion.
  • Get a glimpse of our culture and our #1 value, “Learn together”, through a short video. Learn how we live this value through webinars, cultural presentations, and an immersive onboarding program that will introduce you to the exciting world of international transport.
  • Ready to join the crazy OVRSEA adventure? Apply now and let's fly together! ✈️

    Our recruitment process

  • Call with Nina, our Talent Acquisition Manager (30 min)
  • A business case to prepare at home
  • Interview including the restitution of the business case with our Operations Team Lead (1h00)
  • Interview with Brieuc, our Chief Operations Officer & Co-founder (30 min)
  • (Optional) Meeting with the team in our offices
  • The final proposal ! 🙌
  • Chez Ovrsea, nous avons à cœur de proposer un processus de recrutement inclusif et de favoriser la diversité au sein de nos équipes.


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