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Ops Manager H/F - CDI - @ Startup Juno

Résumé du poste
Salaire : 38K à 45K €
Début : 05 mai 2024
Télétravail fréquent
Expérience : > 2 ans
Éducation : Bac +5 / Master
Compétences & expertises
Contenu généré
Souci du détail
Connaissance de l'industrie automobile
Créativité et innovation
Orientation professionnelle

OSS Ventures
OSS Ventures

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Le poste

Descriptif du poste

You will join the team to guide and assist our users and ensure their utmost satisfaction in using our solution. In details, you will :

  • Train and assist new clients

  • Create lasting relationships with our clients by listening to their needs and providing a personalized experience

  • Provide technical support daily and always support them with patience and advices 

  • Ensure the smooth deployment of Juno in factories (planning and prioritization, monitoring deadlines, cost tracking, leading meetings)

  • Build a constructive relationship with our clients in the optic of a continuous improvement of the Juno solution thanks to their feedbacks

  • Anticipate and/or identify needs and issues to relay to the operational and product teams

  • Challenge our current processes to improve them (tools, processes, format…)

  • Making our clients and the team’s lives easier !

Profil recherché

You are the ideal candidate if :

  • You are sociable, dynamic, and have an entrepreneur soul

  • You have a graduate degree from a business/engineer school or university (Bac +5)

  • You have a 2 years experience in agile project management

  • You have good listening skills and the ability to adapt to different environments

  • You speak French and English fluently (written, read, and spoken mandatory)

  • You pay attention to detail and you are thorough

  • You are good at explaining and are able to simplify things that may seem complex

  • You have a “startup” mindset: equally ready to get your hands dirty and to contribute to strategic thinking on business matters

What this job will bring to you…

  • A large industry knowledge

  • An opportunity to participate to a product development strategy

  • Being part of a growing organization

  • Work in a highly motivated and engaged team that has a will to improve their processes and ways of doing every day

  • An open-mindedness that encourages innovation and risk-taking

  • A driving experience for your future projects

… And what’s cool about this job!

  • Career advancement opportunities

  • Offices in the heart of Paris, with partial remote work possible

  • Being able to work in an innovative environment where everything is yet to build - or rebuild!

  • The network of a startup studio that has launched 12 startups to date

  • Good health insurance with Alan and 50% refund of the Navigo metro card

  • Gross salary : package between 38k€ and 45k€ according to experience

Déroulement des entretiens

  • Step 1 - Quick 20-minute exchange with Zoé, Office Manager

  • Step 2 - Interview and simulation exercise with Emmanuelle, Ops Manager

  • Step 3 - Fit assessment with Thibaud and Reda, Co-Founders

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