Company Description

About MSX: 

With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry leading expertise that spans:  

• Consumer Engagement 

• Parts, Accessories & Service Performance  

• Actionable Insights  

• Diagnostics & Repair Enhancement  

• Warranty and Repair Efficiency  

• Technical Information  

• Learning Solutions  

• Sales Performance  

Building trust since 1931, our proven record of accomplishment means that we now collaborate with almost every car manufacturer on the market. To learn more about MSXI, please visit https://careers.msxi.com.  

Our talented employees are helping us to exceed our ambitious growth plans year on year, so if you think you have what it takes to make MSXI the partner of choice, apply now.  

If you are interested in this job opportunity, please apply on https://careers.msxi.com, where you can learn more about us or send your resume to Italy_recruitment@msxi.com adding the job reference to the e-mail’s subject.  

Have a look at the information on data processing and make sure you give consent to data processing for the purpose of the recruitment’s process, according to the General Data Protection Regulation 679/2016 (GDPR)  

You can also contact our Talent Acquisition team at the human resources references below:  

Viale Alexandre Gustave Eiffel 13-15  

00148 Rome  

Tel: 06 916371  

MSX International is a company that guarantees equal opportunities and is positively committed to building a truly diverse workforce. This announcement is addressed to both sexes, according to the laws 903/77 and 125/91, and to people of all ages and all nationalities, according to the legislative decrees 215/03 and 216/03.   

Only selected candidates will receive a direct response. 

Job Description

The Role

The Technical Trainer's objective is to increase the technicians' knowledge about the product, general and specific equipment, repair and diagnostic procedures to achieve the highest level of repair quality. Additionally, the Technical Trainer is asked to provide technicians with a methodical approach to analyzing issues and approaching their resolution.

About you

• Prepare and deliver the courses as required by the guidelines, ensuring a high level of technical competence.

• Take care of the equipment (diagnostic tools, vehicles, projectors, etc.), the workshop and classrooms.

• Cooperate in team building and collaborate in solving potential problems (team working).

• Communicate potential critical situations to the PM and suggest improvements.

• Commit to continuously improving their quality standards and correcting the implementation of project processes during delivery if necessary.

• Assist in developing new training materials and methods.

• Manage course participants according to daily situations during delivery, ensuring consistently high service quality.

• Maximize customer satisfaction regarding the service provided (course delivery).

Requirements:

• Degree in Mechanical or Electronic Engineering 

• Advanced user of MS Office package

• Good knowledge of English (B1) and Italian, spoken and written;

• Good communication skills, adaptable to different people.

• Able to managing classrooms, with technical problem-solving skills.

• Team player with a strong interest in automotive

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Additional Information

MSX is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy or maternity. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.