Company Description

MSX International Group is the leading global provider of outsourced business solutions for the automotive industry making business in more than 80 countries. MSXI’s deep industry expertise combined with advanced data analytics and custom software solutions improve the performance of automotive dealership networks by increasing revenue, reducing cost, and enhancing customer satisfaction.

Job Description

This role involves managing stakeholders, projects, and commercial aspects while driving process improvements and fostering team motivation. It requires effective planning, relationship-building, and problem-solving to ensure successful project execution and organizational efficiency.

• Stakeholder Management: Collaborates closely with a diverse range of clients and stakeholders to ensure requirements are met. Build and maintains relationships with stakeholders.
• Project Management: Effectively manages the end-to-end process of developing and implementing projects, adhering to timelines and budgets. Creates detailed project plans, timelines, and milestones. Redirects project resources and activities to overcome setbacks; elevates project concerns to senior levels of leadership when appropriate
• Process Improvement: Identifies and implements process improvements for increased efficiency and customer/user satisfaction.
• Planning: Plans effectively, considering timelines, milestones and deliverables.
• Motivation: Motivates others to achieve high performance.
• Commercial Management: Provides invoicing and forecasting management for allocated projects.

What We Offer

• Salary: £45,000
• Annual Leave: 25 days + bank holidays
• Healthcare: Cashback scheme
• Life Assurance
• Car Salary Exchange Scheme
• Exclusive Discounts: Everyday purchases and car purchases

Working Pattern & Location

• Hours: 40 hours per week (Monday – Friday)
• Location: Remote with travel (max 1 a month)
• Client Sites: Midlands

• Minimum 2 years of experience in client support and at least 2 years in project delivery and administration
• Strong ability to work independently with minimal supervision
• Confidence in managing stakeholders at various levels
• Intermediate proficiency in Excel for data analysis and reporting
• Experience using project management software (e.g., Smartsheet, Monday.com, Asana, Trello, or similar tools)
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office applications
• A structured approach to project planning and managing multiple deadlines
• Strong problem-solving and analytical abilities
• A keen desire to learn, grow, and drive impactful results

Additional Information

With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry leading expertise that spans:

• Consumer Engagement
• Parts, Accessories & Service Performance
• Actionable Insights
• Diagnostics & Repair Enhancement
• Warranty and Repair Efficiency
• Technical Information
• Learning Solutions
• Sales Performance

Building trust since 1931, our proven track record means that we now partner with almost every car manufacturer on the market.

The MSXI Purpose

To empower Movers and Makers to thrive in our ever-changing world

The MSXI Mission

To harness our expertise in mobility, the creativity of our global teams, and the power of technology, to craft tailored and innovative solutions

The MSXI Vision

To enhance every journey in the world of mobility

MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.