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Customer implementation specialist 😇

CDI
Paris
Salaire : Non spécifié
Télétravail fréquent
Expérience : > 6 mois
Éducation : Bac +3

Mercateam
Mercateam

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Le poste

Descriptif du poste

We are looking for a talented Junior Implementation Consultant to join our team in Paris.

We are looking for a highly collaborative, innovative and versatile profile. You will join a dynamic and fast-growing team which generates significant contribution to Mercateam DNA and goals.

What you’ll do :

  • Work as project consultant on simultaneous implementation projects as part of Mercateam Customer Implementation team
  • Understand clients’ needs and advise on Solutions in a consultative approach
  • Deliver on time and within budget high-quality Mercateam solutions and services
  • Participate actively to solution-building and change management workshops with clients’ project team
  • Lead parts or totality of client meetings (functional specifications, demonstrations, trainings on the solution)
  • Take a proactive approach to client issue resolution
  • Work closely with Product team to participate in the evolution of the app based on market requirements

Profil recherché

  • Technical and/or analytical education (ex: Computer Science, Engineering, Sciences, Finances, Economics, Logistics, Supply Chain, etc.)
  • Expert knowledge of the Microsoft Office suite (especially Excel, Power Point, Word)
  • Strong analytical skills
  • Proactive and eager to solve problems
  • Fast learner, able to understand new concepts quickly and explain them with ease
  • You have excellent written and verbal communication skills
  • Ability to adapt and to work within an international environment
  • Strong organization skills and attention to details
  • Intellectually curious, interest in start-ups and new technologies
  • French native and fluent in English

DĂ©roulement des entretiens

Round 1 : Fast screening with a call of 15 minutes
Round 2 : With one founder
Round 3 : With a specialist of implementation (User case)
Round 4 : With a second founder :)

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