Operations analyst intern

Résumé du poste
Stage(2 à 6 mois)
Salaire : 1,4K € par mois
Télétravail fréquent
Expérience : > 6 mois
Éducation : Bac +5 / Master
Compétences & expertises
Travail d'équipe
Gestion de projets
Analyse des performances


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Le poste

Descriptif du poste

👪 About the Operations team

You will be joining Paul-Louis (COO), Aiden (Head of Science), Laetitia (Head of Assessment Content and Candidate Experience), Mathilde (Assessment Content Project Manager) and Lucile & Elena (Onboarding & Customer Care Managers).

Most of their efforts are currently aiming at creating the most relevant and engaging candidate experience through a comprehensive, innovative and constantly improving test and assessment library, as well as to boost and support customer onboarding and adoption of Maki.

As Maki is gearing up for ever more exciting times and gathering more and more users, our Operations team will focus on deep-diving in the experience of both candidates and recruiters, to understand what it takes to fuel their satisfaction and foster adoption. For this, we rely on the insights we can gather through Data and the interaction with our customers and candidates. Also, we focus on leveraging AI everywhere we can to optimize and enhance our operations and services.

💪 About your mission

⚡️ At Maki, you will make an impact every day in your work thanks to your wide range of missions

Bringing our test library to life

  • Co-creating tests leveraging AI to serve customer needs and market requirements

  • Project management from topic identification to test creation, until all content is ready to be uploaded on the platform

  • Analyzing test performance and taking action based on this analysis

  • Testing and adjusting the test experience on our platform before making it publicly available to our customers and candidates

  • Adapting our tests to the evolution of the platform (new layouts, new languages, immersiveness), through collaboration with our Tech team around new features

  • Continuously improving all our processes, especially through automation and use of generative AI

Supporting GTM and OB&S teams

  • Creating on-demand customized test for our customers

  • Supporting our sales efforts, helping on the creation of the best assessments for demos and creating the WOW effect

  • Providing internal teams with key information around our tests

Profil recherché

🧞 Our ideal candidate

  • You are strongly motivated to join a small but fast-moving company

  • You are detail and result-oriented, and demonstrate strong rigour in everything you do

  • You are analytical and enjoy solving problems

  • You enjoy and are able to handle several tasks at the same time in a fast pace working environment

  • You demonstrate drive and ambition - we’re growing fast and expect you to grow along with us

  • You have an entrepreneurial mindset - you have a proactive attitude, enjoy freedom and autonomy, and act like an owner

  • You are fluent in French and have a strong level of English (oral and written)

A note on diversity @ Maki

Our team is made up of people from many walks of life. We are always willing to be challenged on any of our job requirements since we understand that talent comes in many shapes, sizes, and backgrounds.

🌱  Your progression with us

  • You will develop your skills in project management

  • You will have full autonomy on your work and will be considered as a regular full-time employee

  • Also, you’ll learn how to work hand in hand with a tech team

  • We are still a small team, hence your contribution and results will have a great impact and visibility - the idea is that you leave a legacy behind you!

  • Finally, you’ll also learn (by doing) process design which is critical for a start-up to scale and which is something 99% of the time interns are not given the possibility to work on.

💝 Your benefits

  • 🤩 A competitive salary, 1400€

  • 📍  A complete flexible working policy (hybrid, full-remote)

  • 🍽️ A lunch card with a dedicated monthly budget (Swile)

  • 🍣 Team socials (weekly lunch & drinks, bi-annual Makicamps)

  • 🏠  Morning offices located in Paris IXth (near Grands Boulevards)

  • 👪  A supportive working environment

  • 💻 Your equipment of choice

✨ Join us at Maki

Our mission 🔭

We are building a data-driven talent paradigm.

We are on a mission to empower every company to hire bespoke talents, grow them continuously, and build happier, more diverse teams. The first step of our vision is to offer standardised pre-hire assessment tests to identify the best candidates and accelerate hiring decisions, bias-free.

Our values 🎨

We are still very young and our culture is evolving as we grow together. Nonetheless, below are values we identify ourselves with:

  • We worship humility

  • We act with enthusiasm

  • We are action-oriented

  • We thrive as one team

  • We are radically honest

Déroulement des entretiens

💫 Our process together

We want to offer the best candidate experience possible by letting everyone apply, ensuring that the process lasts ~3 weeks from the moment you get invited to the first step.

We provide feedback at each round to every candidate, either through our product or with a call from the hiring manager.

Step 1: A short assessment on Maki (~25mins) 📂

This is the occasion for you to discover our product more in-depth and to demonstrate your fit, skills & motivation (~25mins)

Follow this link to take this assessment:


Step 2: A deeper exploration of who you are (2x45mins) 👀

If we believe you may be a good match, we’ll arrange two 45mins structured conversations with 2 members of the team to cover : Your experience, Your soft skills and Your questions

Whenever: 2 informal meetups

Through the whole process, we will additionally let you to schedule a couple 30-minute informal meetings with a few employees. These meetings (online or IRL) will be a chance for you to familiarise yourself with our team, our motivations, and ask questions!

Step 3: Your offer 💌

If we have a match, our founders will send an offer asap.

Step 4: Your onboarding 🧑‍🚀

We will help you through the contract details and make sure you have everything to make an impact. Come and celebrate your offer with the team 🤟

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