You will join the CSM (Customer Success Manager) team and report to the CSM charged with the brands whose logistics are managed by Lizee.

• Set up the web platforms and product catalogs of the new clients of Lizee
• Assist the clients in the run phase

Main responsibilities:

Configuration of the new rental platform

• Set up of the rental website from the new client: conception and design (images, video, copywriting) of the platform
• Manage the development of the website with the expert at the clients’ side
• Website verification on different devices and language check
• Set up of the notification emails

Management of the creation the product catalog

• Set up of the product files
• Set up of the delivery mode
• Management of the content and design of the product sheets with the product expert at the customers’ side
• Verification of the product sheets

Actions before the final delivery of the platform

• Verification of the entire customer journey before the delivery of the configured rental website to the client

Management of the restock phase requested by the customer

• Set up of the restocking phase (change of collection/seasonal products) with the client
• Definition of the schedule with the client and internal departments
• Creating new products under the direction of the CSM and according to the customer brief
• Coordination with the logistics department

• Final (or second last) year of business school
• Very strong interest in circular economy, SaaS and digital technology
• High sensibility to digital technologies
• You can work autonomously and take initiative
• Flexibility and adaptability
• Good communication skills
• English is mandatory
• A first use of no code is a plus (Matomo, Integromat, Sylius, Prismic)

• (Online) interview with the CSM
• Use case
• Phone interview with our head of CSM Pauline