Livestorm’s CSM Team is a group of dynamic and client driven professionals who play a key role in the onboarding and retention of Livestorm’s Enterprise accounts.
As we continue to establish ourselves as a market leader in the video communication market and building long term partnerships with our clients, we are looking to expand our Team and bring on an experienced customer success professional who will be in charge of onboarding, retaining and nurturing our customer portfolio. We work alongside the Account Management Team to drive adoption and user engagement and account growth.
You will report to our CSM Team Lead and Senior CSM Manager, and will closely collaborate with all our Teams (Marketing, Sales, Customer Care, Product and Finance) to drive maximum value and success with existing customers.
Livestorm is a full remote company. As a matter of fact, Stormies are located between France, Mauritius, Portugal, Spain, USA,...
In this role, you will:
For this Customer Success Intern role, we are looking for someone with the following experience:
Ideal starting date: Early January or February 2024.
Moreover, we are looking for someone who can work in the Paris timezone (we accept a time difference of 2 hours maximum).
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