Join our Movement and Champion Restaurant Culture! 💚
At TheFork we believe that the best things in life happen around the table.
As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world’s favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries.
We’re part of the Tripadvisor Group and proud to be building a diverse, people-first culture where “respect”, “ownership”, “growth” and “better together” values thrive.
If you’re passionate about food, technology, and making a real impact, your seat at the table is ready.
👉 Discover life at TheFork
TheFork Gift Card is a new Business Unit, launched in 2021. Our ambition is for TheFork Gift Card to be the most sought-after way to offer experiences around sharing and gastronomy. Our new gift card solution has been launched in TheFork's 3 main markets: Italy, France and Spain, and we're looking to establish our presence as a leading player in these 3 countries, but also to expand further. We need ambitious and motivated people to join the team and drive our growth and increase gift card sales.
As a member of the team, you will report to the central sales organization. The mission of the sales team is to acquire new customers on the B2B side, and to maintain and develop the existing portfolio in order to take our new gift card business to the next level!
What you will do:
Prospect for new B2B customers from HR and sales/ marketing departments
Maintain and follow up B2B customer portfolio (partners, direct B2B, etc.)
Handle and respond to day-to-day customer requests by e-mail or telephone.
Produce quotations and offers, and follow up and follow-up.
Ensure compliance with sales policy and verify economic consistency, special orders, correct integration into CRM, pricing policy and company sales conditions.
Update customer data and related business in the CRM.
Find the right events for our business development, then prepare and coordinate them throughout the year.
Present the TheFork gift card at trade shows to develop the lead base.
Guarantee a good commercial relationship when dealing with customer inquiries in conjunction with after-sales service.
Coordinate communication operations in close collaboration with internal Marketing and Communication departments in order to support the team's strategy and objectives, notably on newsletter planning to keep the customer base active and informed of TheFork news.
Report on sales activity on a regular basis to superiors.
You Must Meet These Critical Qualifications
Professional with experience in business development, preferably in B2B or gift card environments, comfortable managing medium and long-term negotiations.
You're a hunter at heart: prospecting doesn't scare you.
A true team player with excellent communication skills, humble and eager to learn.
A customer-oriented person with strong commercial spirit and influencing skills, able to convince and engage people.
A self-starter, results-oriented, who likes to meet and exceed targets.
A dynamic person, accustomed to working independently in a fast-paced environment, with strong organizational skills.
Mothertoungue level of Spanish.
Fluency in spoken and written English is essential.
You Can Impress With These Additions
Knowledge of Salesforce
What we offer you:
😄 An awesome team
🏠 A permanent contract (that can be useful in life)
⚖️ Flexible working environment (2 days home office per week + up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely)
💸 Competitive fixed salary and bonus
🍕 Lunch vouchers available for each working day (because yes, we like to try our best restaurants)
🌎 International teams and a multicultural environment spanning 10 offices across Europe
🤝Highly inclusive working environment
🤸♀️ Lifestyle benefits that can be used to reimburse expenses related to physical and leisure activities, family support, travel etc
🎓 Continuous learning and development programs
😌 Free access to the Calm app to help you build resilience wherever you are in your mental health journey
🐣Dedicated parental leave and caregiver leave policies (12 weeks fully paid)
⏳ A program dedicated to helping you have the best work/life balance
🏥 Health insurance fully covered by the company
👩🦽 Life & Disability Insurance at no cost to the employee
🍴 Amazing offices with dining, a coffee point on each floor, and leisure area
🎤 Team building events
We believe that we are better together, and we welcome you for who you are. We endeavor to ensure that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under applicable law -has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.
TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application, interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to AccessibleRecruitment@TheFork.com. Our HR team will review the request and respond accordingly.
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