Account Manager

Résumé du poste
CDI
Saint-Cloud
Salaire : Non spécifié
Compétences & expertises
Aptitude à animer des présentations
Compétences en communication
net
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Kyriba
Kyriba

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Le poste

Descriptif du poste

About the role

Kyriba is hiring a talented Account Manager responsible for managing a portfolio of customer accounts. This specific role will focus on SMB accounts, typically with ARR under $50K. This is a quota carrying position, focused on both customer retention and growth through bookings.  Through a customer-first mentality, this role serves as a key relationship for the Kyriba customer base.

Essential duties and responsibilities

  • Responsible for developing and maintaining relationships and expanding the Kyriba footprint for existing customers in the SMB market.

  • This role has a heavy focus on renewals for some of Kyriba’s smaller accounts, but also focuses on upsell opportunities.

  • Ensure protection of current revenue through proper renewal management and execution.

  • Complete renewal audits (with support of CSM) and determine appropriate renewal strategy for portfolio of account.

  • Drive strategic net new, expansion, and renewal business of Kyriba solutions within enterprise/SMB accounts.

  • Coordinate with all supporting teams at Kyriba, including pre-sales, value engineering, PS, partners, support, product, and more.

  • Work hand-in-hand with the account team (CSMs, SAMs, Management) to determine and execute on account plans.

  • Execute on sales/bookings and renewal goals on a quarterly basis, and demonstrate strategic planning of your territory.

  • Effectively differentiate KYRIBA offerings from competitive alternatives and create customer preference for these offerings.

  • Manage and deliver quarterly revenues with accurate forecasting of the pipeline and full transparency through the status of opportunities.

  • Build Pipeline, including both large, strategic opportunities as well as transactional expansions.

  • Create and deliver quality presentations and proposals for customer consumption.

  • Manage internal escalations as required, ensuring accountability from other supporting teams within Kyriba.

  • Manage the overall customer relationship, ensuring appropriate support at the operational, transactional, and strategic level.

  • Communicate with management appropriately to ensure forecasts are accurate and potential risks mitigated.

  • Ongoing learning of market and industry supported (treasury, payments, cash management, risk management, working capital)

  • Education, Experience & Skills

  • Bachelor's Degree strongly preferred

  • At least 2 years proven experience in SaaS selling.

  • Strong track record of sales quota achievement and pipeline generation.

  • Business development skills as well as a strong understanding of how software deals are transacted.

  • Ability to build strong relationships with Clients based on reliance & expertise

  • A charismatic team player, with the proven ability to be part of a high-performance organization.

  • Experience in selling SaaS solutions

  • Proficiency in MS/Google tools: Word, PPT, XLS

  • Experience managing a sales pipeline, renewal forecasting and bookings forecasting in a tool such as Salesforce

  • Comfortable managing through conflict and escalation.

  • Self-starter with strong time management and organizational skills.

  • Proven track record managing multiple priorities at a time.

  • Ability to thrive in a changing environment of a growing team and organization.

  • Excellent communication skills - oral and written.

  • Ability to work across multiple teams internally

  • Ability to travel, up to 25% to be onsite with clients or at events

  • Degree in Finance, Accounting, Treasury, Business Management, or equivalent preferred.

  • Background working in Treasury, Finance, or Payment is preferred.

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