As the Chief of Staff, you will partner directly with the CEO and the Executive Committee (Excom). You will drive strategic projects, ensure operational excellence, and create alignment across the organisation. You will orchestrate Jump’s top priorities and ensure that the company’s heartbeat is aligned with its vision, metrics and growth ambitions.

1. Strategy & Special Projects

• Lead strategic, cross-functional initiatives that currently lack an owner (for example: launch into a new market, post-acquisition integration, optimisation of a key department).

• Provide decision-support: prepare analyses, executive summaries and recommendations for the CEO and the Executive Committee to inform strategic decision‐making.

• Support fundraising & M&A: assist in the preparation of investor materials (pitch decks), manage due-diligence processes and coordinate with investors and legal/advisory counsel.

2. Operations & Organisational Efficiency

• Optimise processes: identify operational bottlenecks that hamper growth and propose scalable solutions to “industrialise” the organisation.

• High-level troubleshooting: act as a “fire-fighter” for urgent and critical issues that emerge across the business.

• Define and track OKRs/KPIs: help set the company’s strategic objectives, ensure they are cascaded, followed and aligned across teams.

3. Communication & Alignment

• Gatekeeper and facilitator for the CEO: manage the information flow into the CEO’s office, ensure the CEO’s time is focused on the highest priorities and relieve him/her of non-core execution tasks.

• Orchestrate the Executive Committee (CODIR): prepare meeting agendas, ensure decisions are taken and actions tracked to completion.

• Internal communication: act as a translator of the CEO’s vision, ensuring transparency and alignment between departments (Sales, Marketing, Product, Tech, Ops…)

• Min 5 years’ experience in a consulting firm (BCG, Bain) and in a scale-up ideally in a SaaS environment.

• Strong analytical capabilities: comfortable defining, tracking and reporting KPIs; able to synthesise data into clear recommendations.

• Excellent organisational skills, high rigour, strong sense of prioritisation and ability to handle multiple simultaneous topics.

• Natural leadership and excellent interpersonal skills: you make the organisation smoother, more effective and you act as a catalyst rather than a blocker.

• Top-level communication skills (French & English): you write executive-summaries, present to senior executives, interact with multiple stakeholders.

• Entrepreneurial mindset, high personal standards, desire to drive excellence — you buy into the ambition of Jump.

• University degree (business school, engineering or equivalent) and prior experience in high-growth companies.

• Experience in SaaS or scale-up is a strong plus.

1. Intro call with the CEO

2. Meeting with the CEO

3. Meeting 2 members of the executive committee

4. Business case