⚡️Who we are

We help consumers shop smarter. Our ambition is to revolutionize the way people shop, empowering them to find what they need, make informed purchasing decisions, and save money.

Joko is a tech company founded in Paris. Our team of over 50 talents is international and spread across offices in Paris, Barcelona and New York, or working remotely.

As a certified B Corporation, we are committed to making a difference in the lives of the communities we serve, including the 4 million consumers already using Joko to save money every day at over 7,000 merchants.

Over the years, we have quickly expanded our value proposition to enable consumers to make smarter shopping decisions through many features: cash back, buy now and pay later, automatic coupons, price drop alerts, carbon footprint tracking, and more. Today, we are dedicating significant resources to developing an AI-powered assistant that helps users find the right product based on their criteria for price, quality, or environmental impact from the global e-commerce catalog.

After reaching profitability in our core market, we are now expanding internationally with a primary focus on the US.

It’s still day 1; come build the future of shopping with us!

🔥 Our team / why this role

At Joko, the B2B team is the growth engine: we expand Joko’s merchant network and deliver unbeatable deals to our users.

We operate across three business lines with one mission:

• Online: Account Managers grow and manage our e-commerce partners

• Card-Linked: Account Executives sign enterprise deals and nurture long-term retail partnerships

• Gift Cards: our newest rocket 🚀 launched two years ago

You’ll join the Gift Cards team, already a massive business line, grown x10 in the last year, yet it still feels like day one. Complex flows, huge stakes, and endless growth ahead. This is your chance to join a high-energy small team where you’ll learn fast, take ownership, and directly shape one of Joko's fastest-growing business lines.

🎯 What you will do

As a Gift Cards Associate, you will report directly to the Lead of the business line and sit at the crossroads of strategy, operations, and partnerships.

One day, you’ll be negotiating rates with top providers; the next, you’ll be working with Product to improve the user journey, with Marketing to boost visibility, or with Data & Operations to streamline processes and ensure flawless execution.

This is a 360° role with massive impact, where you’ll play a key part in scaling our Gift Cards business in both the US and France.

Your mission: make Joko’s Gift Cards the smoothest and most secure experience in the market.

🧱 Your responsibilities

Your mission will be to ensure that the Gift Cards business line is growing as fast and sustainably as possible. Some exciting projects you will be working on include:

• Building scalable operations: set up and continuously improve processes, leveraging automation and AI tools to keep execution efficient and robust

• Driving US expansion: adapt partnerships, processes, and operations to the specific needs of the US market

• Spotting growth opportunities: proactively identify innovations, test new ideas, and help Joko stay ahead of the curve

• Managing key partnerships: build and grow relationships with top gift card providers to secure the best rates, service, and offers for our users

• Shaping the product : collaborate with Product to influence the roadmap, optimize the user journey, and turn customer insights into impactful features

• Ensuring flawless payments: work with payment providers to maximize acceptance rates and guarantee smooth, reliable transactions at scale.

• Fighting fraud: set up monitoring, controls, and innovative safeguards to keep the platform secure.

• Boosting visibility: collaborate with Marketing, Care, and other teams to launch high-impact campaigns and deliver the smoothest experience for every user.

👀 Who we’re looking for

• Languages: Fluent in French and English, written and spoken

• Preferred experience: You have at least 3–5 years of experience in a fast-growing environment, ideally in Operations or Business roles. Previous experience in e-commerce is a plus

• Education: You have graduated from a top-tier business or engineering school

• Mindset: You have an entrepreneurial mindset, you like challenges, you welcome feedback, and you love constantly learning and getting better. You’re proactive, innovative, and not afraid to experiment to foster growth. You have a strong capacity for adaptation, organization, and autonomy. You always go the extra mile

• Efficiency: You are obsessed with efficiency and processes; you make complexity look simple

• Analytical skills: You are a data-driven thinker who loves to turn numbers into action.

• Energy: You thrive on connecting with new people. Your strength lies in active listening and crafting solutions to tackle challenges

• A strong understanding of payment systems is a plus

💎 Our perks

We believe that flexibility and trust are important parts of a company. Our work environment reflects this thanks to:

• Flexible remote: If you live in Paris, you can work from our office or from your place with no constraints. If you live elsewhere, you can get access to a coworking space.

• Work from anywhere: Do you want to travel to Italy for a month and work from there? For up to 3 months a year, you may work from most countries in the world (for full-time employees).

On top of that, we offer many perks such as:

• a budget for remote work equipment

• a ClassPass subscription for you to stay in shape wherever you are

• premium health insurance (Alan Blue in France)

• a Swile card for your meals, if you are based in France

• frequent team events and in-person gatherings every quarter!

• and so much more, see here ⏪

🤝 Our hiring process

1. Intro call: Quick screening with the Hiring Manager or a recruiter.

2. Step 1 – Team interview (45 min): Conversation with two Joko team members (could include the Hiring Manager, people from the team you’d join, or colleagues from other teams).

3. Step 2 – Role-specific assessments

   • For non-tech roles: Take-home case study followed by a 45 min debrief. We assess both your output and how you think in real time. The exercise will be relevant to the role (e.g. analysis, strategy, or process design).

   • For tech roles: Two live technical interviews:

     • Coding interview

     • System design interview

4. Step 3 – Founders interview (45 min): Conversation with two of our founders.

5. References: Up to five calls with former colleagues or managers.

☕ You may also be invited for coffee with team members to get a feel for our culture.