Frontend Developer (Delivery team)

As a product of Foundever™, innso is a Customer Engagement Management (CEM) platform that delivers real operational efficiency and an optimized customer experience. Designed by operations, for operations and using a deep knowledge of the customer experience, the innso platform simplifies communication for customers and contact center teams in enterprises and large corporations through simple and flexible applications.

They are looking for talents interested in building a platform that meets the challenges of digital customer relations: omnichannel, social networks, gamification, chatbots, mobile, semantic analysis and real-time analytics.

Their values: team spirit, autonomy, conviviality and agility.

Let’s start by discovering the innso application:

• https://youtu.be/x1m_s7J-HDU

• https://youtu.be/bedxuOb2tRg

🌏 Context

As part of our strong growth, we are looking for a Frontend Developer within the Application Delivery Team of ~20 members split between France and Morocco. You will be in charge of the development, adaptation and integration of the innso solution to be delivered to our customers.

💼 Missions

• Develop efficient CRM interfaces and out-of-the box solutions (specific or generic)

• Ensure Third Party Application maintenance and evolution

• Design integration for out of the box solutions (chatbox, web-forms, customer portals, emails)

• Configure Tag Management tools

• Maintain innso website

• Ensure an high quality of code and technical documentation

• Help validating and improving the level of developers for the frontend parts

• Ensure regular reporting to management

🤖 Technologies

Main technologies used for this role: Vue.js 3 – TypeScript – JavaScript/jQuery – HTML – CSS/SCSS – Bootstrap. Here is our full technical stack.

✨ What we offer

• Attractive salary package, including profit-sharing and remote work allowance.

• Flexible remote work policy, with at least 3 days a month to spend at the office.

• Meal tickets of 9.50€ each, with a company’s contribution of 60%.

• 12 days of RTT per year (additional rest days) on top of the regular 25 paid leave.

• Competitive health insurance, including free registration for partner and children.

• 50% of public transportation fees reimbursed by the company.

• Mileage allowance for bicycles.

• Benefits for social & cultural activities through our work council.

🎯 Required

• At least 2 years of experience in frontend/integration development, including Vue.js 3, TypeScript, JavaScript/jQuery and HTML/CSS/SCSS.

• Fluent knowledge of English and French, spoken and written.

• Bachelor degree in computer science.

• Troubleshooting skills to help debug and resolve production issues.

🍒 Nice to have

• Experience in a SaaS editor and knowledge of customer services.

• Knowledge of WordPress and Tag Management tools (GTM, Matomo).

1️⃣ Meet Jonathan, our HR Manager, to ensure alignment between our job offer and your professional project, expectations, mobility, availability, etc. (30 min)

2️⃣ Meet our Application Delivery team to focus on the job skills and see how you could work together. (60 min)

3️⃣ Go through a technical exercise to assess your skills and problem solving mindset. (90 min)