⭐️ We need you ⭐️

Our software is the only SaaS platform aggregating and processing Data from cardiac implantable electronic devices (CIED) and connected weight scales. Having all data in one platform is extremely convenient and useful to manage patient clinical situation. Our Implicity Heart Failure remote monitoring solution is expanding a lot, more and more patients and Medical Teams benefit from it every day.

You’ll then join the “Heart Failure” account managers team (1 lead + 3 AM), whose mission is to manage the entire sales & customer cycle, from opportunity identification, through closing & upsell, to Customer Satisfaction management.

Your main focus is basically to support your 4 colleagues on their daily actions, on logistics, on data sorting/analysis, CRM updates, etc.

★ You help the team in its logistic (sending weigh scales, administrative paperwork, clients stock follow-up, various admin follow-up, etc.)

★ We definitely count on you to closely manage billing

★ You support AM on Medical Center “level 1 daily issues”

★ You are the point of contact with our partner Withings for handling and resolving daily issues related to connected weigh scales

★ You manage the clients reporting and sort the department documentation

★ You support on Marketing subjects (documentation, online events, logistic, prospecting campaigns, etc.)

★ You follow & consolidate department KPIs, with NPS on top of the list

!secret ! Between us… Our solution is very appreciated. It is always very rewarding to see the penetration rate to increase month after month 📈📈📈

⭐️ You are ⭐️

🥈 Your Background
★ You are a student of either an Engineering School or Business School / University
★ You target the Med-Tech / Health industry as your future career focus
★ Your English is GOOD and you are fluent in French
★ You know how to work with different tools like: Excel, Slack, Notion, CRM tools such as Airtable, etc.

🥇 Your Soft Skills
★ Low-ego & High-energy, you are very resilient
★ Emphaty - you’ll be working towards one goal - modern healthcare solutions for better patients care
★ Strong prioritization, organizational & time management skills
★ Natural ability to multi-task and flexibility
★ You want to be autonomous
★ Sense of negotiation and ability to handle challenging clients / issues
★ True work ethic & daily act with integrity, honesty and fairness

😁 More cool stuff to know about Implicity 😁

👍🏻 Remuneration & Benefits
★ For this internship, you’ll get 1 000€ / month
★ Luncheon voucher: 9€ (50% employer)
★ Transport: 50% of your pass OR sustainable mobility pass (38,55€ / month)
★ 1 paid day off per month (= 6 paid days off for this internship)

✅ Why us ?
★ Activity: we are a “purpose company” - that really drives everyone’s daily motivation and commitment
★ Growth stage: we are 100 => our boom is to come
★ International: we operate at a global level, and our working language is English
★ Values: we do have values, and these are not just for posters!
Integrity: we act with honesty and fairness
Ambition: we strive for excellence in a healthcare demanding environment
Cooperation: we care, we support, we seek collective success
★ Employee care:
Our beautiful office is “rue du Louvre” (between Chatelet & Bourse)
Regular team events, especially every Thursday evenings
★ Remote: up to 3 days / week
★ Worklife balance: we are definitely respectful

🤓 Want more infos?!
★ Our website: https://www.implicity.com/about-us/
★ Our cool grade on Glassdoor: https://www.glassdoor.fr/Pr%C3%A9sentation/Travailler-chez-Implicity-EI_IE4010545.16,25.htm
★ Our $23M Series A last January 2022: https://www.implicity.com/ressource/seriesa/
★ A cool article by La Tribune: https://www.latribune.fr/technos-medias/innovation-et-start-up/la-startup-de-la-semaine-implicity-previent-les-crises-cardiaques-grace-aux-donnees-829691.html
★ And finally, 2 interviews of our CEO Arnaud Rosier: https://www.youtube.com/watch?v=1ofIQQMWqZo https://www.bsmart.fr/video/1727,37-ecosysteme-implicity

🙏🏻 Let’s Meet 🙏🏻

★ If you believe that you are the right person for Implicity, we are looking forward to receiving your application through the Implicity page on “Welcome To The Jungle” website

★ We are proud to be an equal opportunity employer, and we constantly challenge ourselves to build a diverse team of talents.

★ Recruitment process:
1° 15-20min call with Pierre (Head of People)
2° Interview with Anne (Head of Customer Success)
3° Interview with Frédérique (Lead commercial HF France)
\=> Depending on your availability, the recruitment process should last less than 10 days.