Customer Relationship Assistant

CDI
Paris
Salaire : Non spécifié
Début : 21 juillet 2024
Télétravail occasionnel
Expérience : > 2 ans
Éducation : Bac +3

IMCAS
IMCAS

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Le poste

Descriptif du poste

4,5 days work, finishing Fridays at 1pm.

Reporting to the Sales Director, your essential job duties are the following:

- Answer customer queries (manage generic “sales” mailboxes for various conventions).

- Answer incoming calls from the sales team line (respond to requests or transfer to sales).

- Telephone and e-mail follow-ups for implementation of products sold.

- Update customer database

- customer relationship to help preparing their participation in our congresses

- Administrative support for sales staff

- Unpaid reminders


Profil recherché

- You thrive in a collaborative environment where initiative and autonomy are valued.

- You have good interpersonal skills and can handle several projects simultaneously.

- You have at least 2 years’ experience in a sales department and are comfortable on the phone.

- You are fluent in spoken and written French and English (bilingual).

- Rigour, initiative, perseverance, respect for processes and a taste for teamwork are essential qualities for success in this position.


Déroulement des entretiens

Once resume received
1/ questions asked by email
2/ upon answers, skype/teams interview
3/ english writing test + one-to-one interview in our Paris office

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