Responsibilities:•Responsible for all sales activities in store within Hermès standards of image and services worldwide•Including identifying customers' needs, developing client relationships, sales, and delivering post-sales services•Achieving sales target and maintain high level of customer service, product knowledge and operational procedures•Build and maintain long-term relationship with customers by providing excellent customer experience•Proactively receive and recruit walk-in customer, maintain KPI customers•Assist with inventory and special projects as needed•Be part of a collaborative and inclusive team•Other duties as assignedRequirements:•Minimum 3 years relevant retail management or operations experience in luxury brands or in similar capacity•Strong motivation in becoming a Hermès Ambassador and providing excellent customer service•Strong commitment towards teamwork•Energetic, passionate and positive working attitude•Excellent in presentation, interpersonal and communication skills•Good command of Mandarin, English is a plus