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Customer Success Associate - Groover Club (Internship)

Stage(6 mois)
Paris
Salaire : Non spécifié
Début : 30 juin 2024
Télétravail fréquent

Groover
Groover

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Le poste

Descriptif du poste

Your mission will be to grow our Groover Club community, the first club for independent artists:https://groover-masterclass.teachable.com/.*
You will work closely with Romain, our CEO, and Chrystelle, Groover Club Coordinator to make this new service successful.*

Missions

  • Get new artists to join Groover Club and develop a new Market from Scratch

  • Improve the sales process and make our distribution process efficient and scalable

  • Launch and develop a new vertical and service within Groover

  • Help artist with coaching and ressources


Profil recherché

  • Already have an experience of selling a product or service before (at least one internship where you sold something successfully)  and / or an experience in Music Industry

  • You understand how to present value to customers

  • You Know : Microsoft Office Suite (Word & Excel especially)

  • You speak French Perfectly

  • Rigorous and disciplined

  • Great written and verbal communication skills

  • You have empathy and you are reactive

  • You are result-oriented

  • Knowledge on CRM is a bonus

  • A No Code tooling is also strong bonus (AirTable, Notion)

  • Event organization (Nice to have)

  • You love Music & artists (Strong Nice to Have)

  • Available from July and for 6 months


Déroulement des entretiens

  • Phone Screen with Joséphine (HR Associate)

  • Home Case study

  • Ops & Fit interview with Chrystelle and Romain (Project Leader and CEO)

Benefits

  • A remote-friendly environment and a Great office in the center of Paris with flexible working hours

  • 50% of Transports Fees

  • 1 Day off Offered/ Month

  • Swile Card for Lunch (8,5euros / Working Day)

  • Many opportunities for Career Development (Conferences, Learning, coaching)

  • Team events: Concerts, Groover’s Happy Hours on Thursdays, Yearly team event (G-days)

  • Cultural Expenses : 200 euros per Year to Cover your Cultural Expenses during the 6 months internship

  • Meet & connect  Program : A 500 euros travel and accommodation package to work at headquarters in New York or Paris, meet team members at key events throughout the year, and represent Groover at external and external conferences.

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