🤩 Your team 🤩

You will be based in France and will join the Operations team:

• Emilie: Chief Operating Officer

• Marie, Clémence, Juliette & Lucie: Consumer Insights Managers

• Gwenn & Idrissa: Traffic Managers

You will work closely with Julie, our Country Lead UK, based in London.

🤓 Your mission 🤓

Your mission as a Consumer Insights Manager is to maximise our customers satisfaction and ensure the success of all studies.

• You support our clients in the development of engaging and effective questionnaires.

• You help and advise our customers in using the Episto platform

• You monitor the progress of the studies and the various KPI (Key Performance Indicators).

• You help with the optimisation of the acquisition costs and the speed of delivery.

• You manage customer relationships, from the launch of studies to the delivery of results.

• In short: we are looking for someone super dynamic with a strong interest in market research and a good analytical mind to ensure the success of our projects and the satisfaction of our customers.

You will work in English daily, it is hence necessary to be bilingual or an English native speaker.

Why joining Episto?

Fabulous offices in the heart of Paris.

Remote work 🏠 or office 💼? Our flexible remote policy (2 days in the office every 2 weeks) will allow you to choose the pace that suits you best.

Mac 🖥️ or PC 💻 ? You will have the choice between both!

Beach 🏖️ or City 🏙️ ? With two summits a year, we can do both! (in 2023: Bruxelles and Arcachon)

Other benefits  😎  Alan private Healthcare (supported by Episto by 100%); 10 euros per working day restaurant vouchers (Episto participation up to 50%).

• You are motivated to join us and to contribute to the strong growth of Episto. 

• You have had a first experience in market research, and are comfortable in writing and optimising market research questionnaires. 

• You have very good interpersonal skills and enjoy interacting with clients.

• You speak and write French perfectly and are bilingual in English.

• You have a good analytical/logical mind.

• You are dynamic and have initiative.

• You are organised and rigorous.

• You like to have responsibilities and get things done.

📱 A 1st introductory call with Charlotte, HR (30 minutes)

📱 A 2nd call with Emilie, COO (15 minutes)

📱A 2nd call in English with Julie, Country Lead UK (20 minutes)

📝 An assessment test (2h)

☕ A 2nd interview (physical or video) with a member of the CSM team and Emilie (1h)

☕ An interview with Jérémy and Alexis, Co-Founder of Episto (1h)