Team Member at Pizza Paradiso - South Hampstead

About the Role

Margherita, Diavola, Capricciosa – whatever’s on the menu, you’re the one making it happen. As a Team Member at Pizza Paradiso, you’ll play a key role in delivering delicious pizza and a top-tier experience to every guest who walks through the door.

You’ll report to the Site Manager and work closely with the wider team to support all aspects of the restaurant’s operations – from pizza-making to keeping the space sparkling clean.

What You’ll Do:

1. Food Prep & Pizza Making

Prepare ingredients and cook pizzas to spec, following safety and hygiene standards.

Ensure all items are cooked, assembled, and presented with care and consistency.

Help manage and reduce waste by correctly storing and handling all food.

2. Customer Service

Take orders at the table or counter – always with a smile!

Process payments quickly and accurately.

Ensure every customer receives friendly, helpful service, whether they’re dining in or collecting.

3. Cleaning & Operations Support

Keep the kitchen, dish area, and front-of-house clean and organised.

Follow all cleaning checklists and open/close procedures.

Support with deliveries and stock rotation, including correct labelling and storage.

4. Teamwork & Communication

Work closely with your teammates to keep things running smoothly.

Share feedback and ideas to improve how we work and serve our customers.

Be an active and positive part of the team culture.

5. Hygiene & Safety

Follow all food safety, health & safety, and hygiene standards as required by the business.

Complete all relevant training for your role and ensure it’s put into practice every day.

Stick to all opening and closing procedures for your section, including prep, cleaning, and restocking duties.

Make sure all food storage areas – fridges, freezers, dry stores – are clean, well-organised, and fully compliant with food safety standards.

What We’re Looking For:

A team player with a positive attitude and a genuine passion for working with others

Reliable, committed, and always ready to roll up your sleeves and get involved in all aspects of the job

Takes pride in delivering quality work—whether it's perfectly folding boxes or firing up pizzas with care

Previous experience in hospitality, with a solid understanding of the fast-paced nature of busy restaurant environments

Proven ability to provide excellent customer service, creating a welcoming and enjoyable experience for every guest

Proactive and self-motivated, able to take initiative and get things done without constant supervision

A true hands-on individual, capable of managing multiple tasks efficiently and adapting quickly to new challenges

A quick learner with a can-do attitude, eager to grow and support the team wherever needed

Perks and Benefits

Location: South Hampstead

Contract: 30 hours per week, shift work, immediate start

25 days holiday (plus extra days with length of service)

Free team meals on shift

Access to Deliveroo Plus (no delivery fees on personal orders!)

Employee assistance programme for wellbeing support

Discounts across a range of retailers and brands

Social events and team outings

Online learning and development courses from top global institutions

Clear career progression path

What to Expect from the Hiring Process

Apply for the role – we’d love to hear from you!

If shortlisted, someone from our team will get in touch for a quick chat.

You’ll be invited to an on-site interview with a manager, followed by a virtual chat with a member of our team.

We’ll get back to you quickly with feedback and next steps.

Why Deliveroo

Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. . We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.

We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.

Workplace and Diversity

At Deliveroo, we know that people are the heart of the business and we prioritise their welfare. We offer multiple great benefits in areas including health, family, finance, community, convenience, growth and relocation.

We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgment when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing startups in an exciting space.