WE ARE BETCLIC  

Betclic, European leader in sports betting, is much more than just an online gaming site! Also offering Poker, Horse Racing, and Casino games across various countries and continents, it is an inspiring and forward-thinking company: every day brings new challenges in a modern and dynamic environment. As an influential player in the tech industry, with strong and sustained growth over the years, we believe in innovation through diversity and inclusion and encourage everyone to reach their full potential. With our multicultural team, we provide an optimal, safe and responsible gaming experience, powered by cutting-edge technology. 

WHY JOIN US?  

At Betclic, success comes from passionate and committed teams. Here's why you'll love working with us: 

An international and creative environment where every project is an opportunity to innovate 

Hypergrowth that brings new challenges and development opportunities every day 

A healthy work-life balance: flexible remote work and workplace well-being are essential pillars for us.  

A unique and friendly atmosphere, with 1,300 employees across 5 countries and our headquarters in Bordeaux 

Are you passionate about sports and tech? Join us and help shape the future of online gaming! 

ENTER THE GAME  

As part of Betclic, within the Growth Team and working alongside the Senior CRM Manager, you will lead 1 CRM executive focusing in retaining users and maximising their value. 

This job involves developing retention plans on both products, providing dedicated Lifecycle journeys for customers + converting Sport players to gaming products. 

You and your team will be responsible for building Retention plans, aligning strategy with Country teams and product Directors in multiple countries, monitoring business KPIs, and launching appropriate actions in each of our Gaming products: Poker & Casino 

We're looking for a candidate with a strong business acumen, who can understand growth dynamics and put in place appropriate actions to achieve business objectives. The ability to develop a CRM strategy for a specific business case (such as insufficient turnover, insufficient active customers, low Xsell Rate) is crucial. Additionally, proficiency in English is mandatory as this is the language used for all business communications within the team. 

This position requires a high degree of versatility as it involves working on operational, tactical, and strategic subjects. Strong analytical skills are required to analyze data insights and develop actionable plans for each function. Communication and presentation skills are also critical as the successful candidate will be required to present to key stakeholders across multiple countries and effectively communicate plans and progress updates to team members. 

The successful candidate also has a fiber for team management, mentoring and helping team members grow. Structure and organization skills are also key in order to effectively manage team resources and prioritize activities.

YOUR ROLE WITHIN BETCLIC  

In this role, your main missions will be: 

WHO ARE WE LOOKING FOR?  

We are looking for passionate and curious professionals who bring kindness and a touch of enthusiasm! 

This job is for you if: 

WHAT ARE THE RECRUITMENT STEPS?  

If your application is shortlisted, Elodie will contact you within a week for an initial HR screening (30 minutes). Then, you will complete the AssessFirst test (personality, motivation and cognitive reasoning). 

Next, you prepare a Use Case and present it to Salvatore - Senior CRM Manager, your future manager, followed by an interview with Paul - Growth Director.

Finally, Elodie will conduct a final HR interview to review your AssessFirst results together. 

The recruitment process usually takes between 4 to 6 weeks to ensure an optimal experience for you. 

WHAT CAN YOU EXPECT?   

✅  25 days of paid leave and 10 RTT days 

A Ticket Restaurant® card credited with €11 per day (€6 per day funded by Betclic) 

100% health insurance coverage for you and your children 

50% reimbursement of public transport costs or an annual sustainable mobility allowance (€230 for commuting with sustainable transport) 

Hybrid work model 

Access to a vast training catalog, with opportunities for professional development every year 

Extraordinary office spaces with a rooftop where you can enjoy sunny breaks with a view of the Cité du Vin 

Internal events to liven up your daily life 

On-site sports classes and organized tournaments (Pilates, circuit training, boxing, yoga, futsal, padel, tennis…) 

Permanent contract, available immediately in Bordeaux  Betclic Group – 117 Quai de Bacalan, 33300 BORDEAUX