Hi, we’re Back Market.

We’re here to help make tech reliable, affordable, and better than new. We're a global marketplace for refurbished devices, helping lower our collective environmental impact by providing trustworthy, affordable tech with 92% less carbon emissions than new.

Yep, you read that right. Turns out refurbished tech is way better for the planet than new. In fact, With every device purchased on Back Market, our positive impact on the planet grows. From our Customer Care representatives to our software engineer, every individual at Back Market cuts the planet — and consumers — a break. Our mission is simple: to do more with what we already have.

Are you ready to join us? 

The Trade-In service enables customers to sell their old devices (smartphones, tablets, gaming consoles) to the Back Market’s network of professional refurbishers.

This is great for the consumer who can reclaim cash for their old device and prevent the accumulation of e-waste in our landfills. Trade-In is also a key pillar for Back Market as it facilitates the sourcing of tech devices to be refurbished and sold on our website.

As an Trade-In Operations Intern, you will be exposed to a large variety of business topics and will have daily interactions with members of the Trade-In team and many other Back Makers to lead your projects to success. You’ll also take part in and contribute to all team meetings and reviews.

We offer 3 roles (to choose from at the end of the process)

- Customer Operations: ensure a smooth & satisfying experience for customers selling on our platform, by improving efficiency of current processes and tools and building improved experiences. Notably includes customer care, logistics, fraud management and payment. 

- Seller Operations: ensure a smooth & satisfying experience for refurbishers sourcing with the Trade-in service by improving efficiency of current processes and tools and building improved experiences. Notably includes seller onboarding, optimization of prices, growth & quality monitoring. 

- Expansion Operations: support growth in key countries & categories by improving customer & seller operations, and participate in the launch of new services (recycling, partnerships, …) 

Your Mission (If You Accept): 🚀

Play a key role in ensuring Trade-In performance reaches targets on a daily / weekly / monthly basis by:

Support the team on major projects  - examples of projects and topics you could work on:

You’re At The Right Place If: ⭐

About The Internship: 📜

>> Expansion Operations role: Paris only.

Recruitment Process: 🚦

WHY SHOULD YOU JOIN US ? ✌🏼

At Back Market, we’re committed to hiring and supporting diverse teams of people from all backgrounds, experiences, and perspectives — it’s one of the reasons we’re such a high-scoring certified B Corp company (93.2).

No matter your role and seniority level, you’ll enjoy impact-driven work with hands-on career development in an innovative, driven, and fast-paced environment — with benefits to match, like: 

- A mission driven work environment where your day to day makes an impact on the planet. Seriously.

- Hybrid work environment, with 2 remote days a week and 1 remote work week per quarter, plus 3 flex days. 

- Employee Resource Groups, including mentorship programs, comprehensive accessibility policies, and cultural competency training. 

At Back Market, we strive to create a workplace that embodies the world we’re trying to change. We’ve embedded our diversity, equity, and inclusion principles into our DNA — from dedicated staff to employee resource groups to our company values. 

We know that the perfect background for a role doesn’t mean the perfect fit — we encourage you to apply for a role even if you think you may not have all the qualifications. 

If reasonable accommodations are needed for the interview process, please do not hesitate to discuss this with the Talent Acquisition Team.