About AXA

As a world-leading insurance company, we act for human progress by protecting what matters. With 153,000 employees in 54 countries working for 105 million customers, we’ve created a truly dynamic and vibrant community. Inclusion and diversity link closely with our values, and together we’re nurturing a culture of respect, for each other, for our customers and the communities around us. Join AXA and you’ll feel like you belong, are included and can thrive. You’ll be able to shape the way you work and truly grow your potential as you seek out new opportunities, push boundaries and benefit people in critical moments of their lives. This is your chance to build the tomorrow you want. Know you can.

About the entity

AXA is becoming a sustainable tech-led company and at AXA Group Operations we are one of the major catalysts for this transformation.

We set the tone by triggering and empowering the evolution of our insurance business model through technology and innovation, driving its concrete implementation globally at speed, with a high quality of advisory and execution.

We are present across 17 countries with committed, highly qualified teams. We leverage technology, data, sourcing, security and investment allocation in a global way, but also achieve economies of scale and synergies when necessary.

At AXA Group Operations, we want to be recognized in three fields of action:

• State-of-the-art Data Technology to drive customer experience

• State-of-the-art Procurement & Sourcing to drive efficiency and better manage risks

• High-Performing Global Team for stronger partnerships with AXA entities

Where will you be in the organization?

The division

Group CIO creates the link between technology and business strategy and priorities, defines the technology operating model for AXA, sets global and local architecture, applications and infrastructure standards, and leads the definition and execution of global technology strategy and technology lifecycle to enable innovation and business growth.

The department / team

Identity Global Products (IGP) is a large and global department in AXA Group Operations, composed by ~150 team members, mandated to design, implement, deploy and operate globally shared products linked to identity & access management domain for:

• Employees working for AXA

• Users/partners working for AXA business,

• Customer users of AXA

In essence, the IT Identity Department is the guardian of the company’s digital identity, ensuring the right people have the right access at the right time. It’s a critical function that helps maintain the integrity, confidentiality, and availability of the company’s information assets.

Currently transformed thanks to major IT transformation programs, we aim to become leader on the market in terms of practices and technologies.

Job purpose

As a Project Management Officer Intern, your main objective is to assist in coordinating the community of Project Managers involved in the deployment of identity solutions at AXA GO. You will help establish and implement best practices for project follow-up, ensuring effective collaboration and communication among international stakeholders.

Main missions

Your responsibilities will include :

• Support the maintenance of up-to-date project governance documentation and calendars, assisting project teams in preparing for key meetings.

• Coordinate with various Project Managers to identify, qualify, and formalize project dependencies.

• Assist in managing the lifecycle of project portfolios, ensuring synchronization with relevant tools (Service Now, MS Project, JIRA …)

• Facilitate continuous improvement initiatives within the project management community by:

o Ensuring improvement plans are effectively managed and executed.

o Analyzing project statuses to identify opportunities for enhancement and gaps in processes.

o Organizing regular workshops to promote the sharing of best practices and lessons learned.

• Apply agile methodologies as the department is transforming to an agile framework and possess a solid understanding of agile principles and practices.

• Organize and manage project documentation systematically to ensure easy access and retrieval for all stakeholders. This includes maintaining version control and updating documents as needed.

• Maintain the project management knowledge base (e.g., Confluence, SharePoint) including:

o Project documentation, user stories, guides, and lessons learned.

o Ensure that documentation is organized, easily searchable, and updated regularly to reflect the current status of projects.

• Organize and lead monthly reviews with Project Managers to assess project planning

• Assist management teams in overseeing the project portfolio, including tracking progress on projects and improvement initiatives.

• Develop and deliver regular reports on project performance by defining and monitoring key performance indicators.

• Participate in project committees, engaging with stakeholders across various regions to gather, document, and analyze project requirements, user stories, and challenges.

During this internship, you will develop key skills and expertise which will be valuable for your career on :

• Project management and effective follow-up practices.

• Best practices in documentation and reporting for project success.

• Product Management, IT operations and service management principles.

• Utilizing corporate tools (O365, JIRA, Confluence, ServiceNow) for project management.

• Understanding identity solutions and cybersecurity concepts.

• Analytical skills and business process understanding.

• Working in a multicultural, international, and matrixed environment.

You will have also access to different e-learning platforms (e.g. LinkedIn Learning) to upskill yourself on this different

About you

We are looking for someone with the following experience and skills:

Experience

• Previous internship or project experience in project management, IT product management, or digital projects is preferred, demonstrating an understanding of project lifecycles and methodologies

Technical skills

• Proficiency in Microsoft Office (O365, Outlook, PowerPoint, Excel, MS Project ) for project reporting and documentation.

• Familiarity with project management tools (e.g., JIRA, Confluence, ServiceNow) is essential for tracking project progress and reporting.

• Strong understanding of project management methodologies, including Agile frameworks and best practices for project follow-up.

• Ability to manage project documentation and navigate complex project structures.

• Fast to acquire tool and process understanding, along with user roles and responsibilities.

• Ability to manage project documentation, ensuring it is organized, up-to-date, and accessible to all stakeholders.

• Experience with analytics tools (e.g., PowerBI) for monitoring and reporting on project performance metrics.

• Detail-oriented with the capability to analyze project data and provide insights for continuous improvement.

Soft skills / transversal skills

• Ability to take initiative and engage stakeholders effectively.

• Rigorous, organized, and excellent time management skills.

• Strong problem-solving capabilities, including addressing business and technical challenges.

• Proficient in documenting requirements for both technical and end-user teams.

• Strong analytical skills and methodology.

• Teamwork and leadership abilities.

• Strong interpersonal, oral communication, and listening skills, with the ability to empathize with diverse audiences.

• Creative in finding solutions to meet or exceed project needs.

• Self-motivated and directed.

• Fluent in English (verbal and written); proficiency in French is a plus.

• Initiative-minded, eager to propose new ideas and improvements.

• Detail-oriented with a knack for identifying and resolving issues.

What we offer

We bring together the expertise, cultural diversity and creativity of over 8,000 employees worldwide and we’re committed to equal opportunities in all aspects of employment (gender, LGBT+, disabled persons, or people of different origins) and to promoting Diversity & Inclusion by creating a work environment where all employees are treated with dignity and respect, and where individual differences are valued.